About Thornapple River Plumbing
Reviews for Thornapple River Plumbing
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Monday: 7AM - 10PM
Tuesday: 7AM - 10PM
Wednesday: 7AM - 10PM
Thursday: 7AM - 10PM
Friday: 7AM - 10PM
Saturday: 7AM - 10PM
Sunday: 7AM - 10PM
Thornapple River Plumbing is known for its honest and helpful service. They respond quickly to inquiries and provide clear information about what they can and cannot do. Customers appreciate the guidance offered for DIY fixes and the assistance given over the phone, ensuring that repairs are efficient and cost-effective. Although they do not handle gas line installations, their plumbing expertise and upfront approach make them a reliable choice for future plumbing needs.
Here is the honest experience working with Thornapple Plumbing, the good and bad. They responded promptly to our inquiry and fit us in the very next day to install a fridge water line. The cost seemed to be in line with other quotes as well, which was great! I will say that the plumber did make a mistake in the install and connected the fridge water line to the hot water line and not the cold water line. However, as soon as we contacted him about the mistake, the plumber immediately took responsibility, was apologetic, and turned around to resolve the issue. Mistakes happen on any job, but its how you handle those mistakes that can really demonstrate the quality of the...read full review
“Judd the Plumber” (his words) gave me a call to say he doesn’t do gas line installs as he’s not licensed for that kind of work. That, alone, gives me reason to consider him for any future (not gas line) plumbing I will need to fix or replace.
Thornapple plumbing called us 2 1/2 hours after we asked for a quote on Angie’s list (on a Sunday morning). They were very upfront with what they could and couldn’t do and then he walked me through how I could fix a plumbing issue on my own. Will definitely be calling them with further problems or if we need our water heater serviced. Also cautioned us to wait until Monday if we can to not be up charged for weekend prices.