About Seraphina Spa at the JW Marriott Grand Rapids
Reviews for Seraphina Spa at the JW Marriott Grand Rapids
Write a reviewHours
Monday: ClosedTuesday: ClosedWednesday: 9AM - 5PM
Thursday: 11AM - 7PM
Friday: 11AM - 7PM
Saturday: 11AM - 7PM
Sunday: 9AM - 3PM
Tips
check-out time: 11 am check-in time: 4 pm swimming pool: indoor by appointment only accepts cash accepts credit cards valet parking, garage parking free wi-fi


It was our first ever experience getting a massage, and we did a 60 minute couples Swedish massage. We had a great time! Dionte and Dalton were phenomenal. They were super great at explaining the process and being attentive to our needs. They did an amazing job tailoring the massage to what each of us needed, and we both walked out feeling refreshed and relaxed. We enjoyed it so much, we booked another session with them before our vacation was over.
I had an amazing experience with my spa package, staff were extremely helpful and friendly. My spa specialist Brendalee was wonderful did a fantastic job! Definitely recommend this for oneself or a gift for a friend.
Brendalee was IMMACULATE! I had a mud wrap the last time I was here with a glo facial and she was incredibly helpful and kind. She walked me through every step of the way and helped me understand what would be best for my skin. I am so excited to see her again soon:)