Spectrum Health Balance Center

Dec 2023

Do NOT trust their competency for processing insurance. When my PCP referred me to Spectrum's Balance Center, I contacted them prior to my appointment because I had previous balance testing at Mary Free Bed. Unfortunately, the clinician (Michael Hojnack) at Spectrum/Corewell's Balance Center did some testing that was rejected by BCBS. I contacted Mr. Hojnacki through My Chart and he assured me they would resubmit the claim by recoding the procedure. Didn't happen. I eventually contacted their supervisor, Carynn Alvarez, who assured me she would work with their senior biller so that a claim would be resubmitted to Blue Cross. I started getting notices from Spectrum...read full review

Aug 2019

I have been to this facility on a few occasions before. It's only been here a couple years now and it is a great looking place with updated options. There used to be an urgent care a couple miles down the road and they moved it here and added a bunch more features. It has urgent care, radiology, labs, and more that I haven't seen. Staff is helpful and it's location is great for people in the area. It is nice to have this option so close to my home. Especially the radiology and labs. Otherwise I'd have to go downtown.