Mountaineer Plumbing, Drains, & Water Heater Services

Mountaineer Plumbing, Drains, & Water Heater Services is a locally owned and operated business in the Grand Rapids area, with over 25 years of experience. They provide a variety of services including re-piping installations, drain cleaning, sewer line services, and water heater repairs and installations. Their technicians are skilled, knowledgeable, and equipped to handle most water heater issues promptly. Customers have praised Mountaineer's exceptional customer service, noting their friendliness and professionalism. Technicians like Nick and Mike have been specifically mentioned for their ability to explain the situation and repair options clearly, without pressuring customers to purchase unnecessary services. The company provides a satisfaction guarantee for all installation and repair services. Mountaineer presents several estimates for potential issues and strives to maintain reasonable costs. While issues may sometimes be more extensive than initially anticipated, customers have expressed satisfaction with the results. With over 200 trusted reviews, Mountaineer Plumbing has earned a reputation as a reliable choice for plumbing and drain needs. Recent reviews highlight the professionalism and promptness of the team. Andrew, the plumber, was praised for fixing a shower head and explaining everything clearly, leaving the customer overly satisfied. Chris arrived on time to fix a toilet and provided quotes for additional work, demonstrating great service. Michael was noted for being friendly, professional, and thorough, especially during emergency calls, with after-hours scheduling available until 2 AM. One customer appreciated the technician's expertise in assessing and recommending plumbing replacements, and despite a minor issue with the invoice, the company quickly provided the correct quotes, completed the work efficiently, and cleaned up thoroughly. Overall, customers are very happy with the quality and professionalism of Mountaineer's services.