Reviews for Harvey Lexus of Grand Rapids Service & Parts
Write a reviewHours
Monday: 7:30AM - 8PM
Tuesday: 7:30AM - 6PM
Wednesday: 7:30AM - 6PM
Thursday: 7:30AM - 6PM
Friday: 7:30AM - 6PM
Saturday: 8AM - 2PM
Sunday: Closed
Tips
coffee bar hot chocolate tea
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Ratings
Google: 4.3/5 Foursquare: 8.3/10Harvey Lexus of Grand Rapids Service & Parts
2550 28th St SE, Grand Rapids
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This is a great place to get your car serviced, and get service in general. My Lexus gets an oil change here and the service I get here is impeccable. Joe does a remarkable job with his service and his communication. You can sense sincerely that Joe has your back. Always ensuring you have value.I'm a talkative person, so I had a chance to touch base with a customer in the waiting room. In doing so, he shared with me how this Lexus helped him out by replacing entire engine for a VERY reasonable price. They did this to ensure quality and reputation.Well done Harvey Lexus (on your service, and hiring Joe)
I can't say enough good about Brian in Service...I first called him as I was getting the runaround from a Toyota dealer in Cheboygan Michigan - I drive a GS350 and they assured me that they had a Lexus qualified mechanic and Toyota and Lexus are the same (NOT). Long story short, Brian was able to get to the bottom of the problem both with the other dealer and with my car. I am still impressed that he called the other dealer trying to help me, from a random call asking for help. Feeling confident in Brian and the research he did, I shipped the car several hundred miles to Harvey Lexus to get it fixed correctly. They did a wonderful job from first point of contact to completion...read full review
I can't say enough good about Brian in Service...I first called him as I was getting the runaround from a Toyota dealer in Cheboygan Michigan - I drive a GS350 and they assured me that they had a Lexus qualified mechanic and Toyota and Lexus are the same (NOT). Long story short, Brian was able to get to the bottom of the problem both with the other dealer and with my car. I am still impressed that he called the other dealer trying to help me, from a random call asking for help. Feeling confident in Brian and the research he did, I shipped the car several hundred miles to Harvey Lexus to get it fixed correctly. They did a wonderful job from first point of contact to completion...read full review