Perfectly SQ Exteriors

I'm assuming they would be good if you don't mind two full grown men arguing an almost getting into a fist fight

They came to me when our area was hit with hale damage in February 2024. The guy kept pressing that it can't hurt to get an estimate, so I decided to let them go through my homeowners Insurance. To my surprise They had allotted around $11,500 for roof patching and all new siding in March 2024. In April someone dropped off 8 packs of shingles and a few other things on a pallet and put it in the middle of my circle Drive in the front of my house and was told the roof would be done within a month, it took over 4 months to get it done but they sent no dumpster so I had to use all of my large tarps for them to ruin then nobody came to clean it up for a week. Then I was still picking up nails for a month. From that point I've been promised almost every month they are sending someone or working on it. They have had over $8000.00 of my claim and I can't do anything. I. Wish I would of read the reviews and had seen that they are not approved by the BBB. My insurance company said my only option is to hire a lawyer which I can't afford. I guess because I'm a women in my 60's I am an easy target to take advantage of.

Thieves! $2,400 down payment made in April 2024 for a door to be installed in “four to six weeks”. At seven weeks I reached out asking what the status was. This led to months of avoidance, excuses and repeated “four to six weeks” responses. By August I started asking for my deposit back to move on. My sales guy Chris was supposedly fired in June. Then left to deal with Todd who was useless as I met with him in office three times as he completely forgot I was coming the first time. I kept asking when this would be done. Couldn’t get a straIght answer. Then asked has the door even been ordered. Nope. Nothing special or custom. Told him I need to move on. I want my deposit back. “I’ll have to talk with the owner”. Good luck with that! Never heard from him of course. Then stopped again two weeks later. Met with a Vince who actually wrote down my information and promised i would hear from him by the following Monday or Tuesday. That also did not happen. The next I heard from anyone was a call they were “working on my gutter contract” which I tried to call back and no one answers. I sent an email the following Monday formally requesting my deposit back and ending my contracts as they were clearly not going to ever do the job. I had signed up with them to also replace the gutters but did not require a deposit for that (also in April). Then another call a week later from Todd stating they can come that day to do the gutters. I asked why we were even talking about the gutters as I had asked for my money back and I was done with them as it was already five months later. He claimed he knew nothing about wanting my money back even though I had said it to his face. I told him I had emailed them as well. “That person is on maternity leave”…so no one checks the emails ever either. He then became hostile and firing off the same staffing excuses and anything else he could attempt to come up with and I demanded to talk to the owner which of course I never heard from. I filed with the Better Business Bureau which did nothing but post a garbled review 3 months later and then went to small claims court which I immediately won as they did not show up. That was in December. Now it’s 10 months later and they still have my money and loads of other people’s as they have all posted the same as me and nothing happens. It sounds like they somehow move on under different business names and just take everyone’s money. THE WORST OF THE WORST!

OUR Worst Mistake EVER 😞

In 2022, we had our roof replaced by Perfectly Square. While the initial process was challenging, we were ultimately satisfied with the completed work. However, two years later, we are experiencing a significant issue: water is leaking through the flashing around the chimney, causing damage to our living room.
I have been attempting to contact the company about this warranty concern for over 30 days. Despite an initial request for job information on September 10, 2024, we have received no substantive response. Notably, while they have been unresponsive to our repair request, they did find time to contact my husband to solicit additional work.
This lack of customer service is unacceptable. Perfectly Square appears to have no interest in standing behind their workmanship once payment has been received. I cannot recommend this company to others, as their post-installation support is clearly inadequate.
We are seeking immediate resolution to the water damage and roof flashing issue.

Update 11.4.24: Even though the marketing company responded to my review, I still have not heard a word from the company to resolve the issue. Can't wait to see how much my ceiling continues to get damaged with these next few rainy days.

Gave them a 50% in June and they never showed up to do the work, Went to court and they were told to pay back my $4400 and so far have not paid it and its back in court this month, No Stars!!!
This is great, just send a check and it's done, after all this was June?

This group doesn’t answer phones, doesn’t return calls, can’t set up measure and install dates and is just incredibly amateur. Don’t do business with them. There’s much more professional companies out there that will treat you with a lot more respect than this company.

Hired this group for a very simple window replacement. Ever since paying my deposit they have disappeared. They don’t communicate. They don’t return phone calls. They can’t even do something as simple as providing me with a measure and install date. I highly recommend that everyone avoid doing business with this company.

Do not call back and we are still waiting

Thanks to Damon, Jesse, Jeff and Corey they completely turned around how I felt about this company. Before their crew showed up I was ready to get a lawyer involved to get my money back because I was so unhappy with the lack of communication the length of time and the unprofessionalism of perfectly square. However they swooped in and saved the day. I absolutely love the deck that they gave me!! The work that they do sets the bar for amazing craftsmanship. I highly recommend this crew for all of your decking needs. When some of the wood that was delivered was definitely subpar quality, instead of using it like a lot of other crews would they took the time to acquire the very best materials made. These guys are the epitome of professionalism, and definitely take pride in their work. Damon, Jeff, Jesse, and Corey are definitely the crew that you should be asking for when getting a deck through this company. They are absolutely amazing!!! Thank you again gentlemen!