About Answer Heating & Cooling
Answer Heating & Cooling, Inc. (AHC) has been a leading heating, cooling, and geothermal contractor in the Great Lakes Bay Region since 1976. Their Service Technicians and Installation Crews are knowledgeable and experienced, committed to customer service and satisfaction. Customers have praised AHC for their excellent professional service, punctuality, and high-quality work. They appreciate the thorough cleaning, respect for the home, and the technicians' knowledgeability and professionalism. The technician demonstrated a high level of professionalism by meticulously diagnosing the issue and explaining the complexities until customers understood the situation. His approach instilled a sense of safety and security in the services provided. He exhibited extensive knowledge about the relevant services, and his respect for the home environment and time was commendable. Additionally, he proactively verified warranty status, which revealed that certain service parts were still covered, resulting in substantial financial savings. Customers also note that the installers are knowledgeable and responsive to questions. Chris, a team member, is highly praised for his excellent communication skills and helpful explanations. Answer Heating & Cooling is recognized for their timely, professional service, and clean work, with the added convenience of appointment confirmation via text and email. They are also certified as DAIKIN Comfort Pros and YORK Certified Comfort Experts.
The technician demonstrated a high level of professionalism by meticulously diagnosing the issue and explaining the complexities until we understood the situation. His approach instilled a sense of safety and security of the services provided. He exhibited extensive knowledge about the relevant services, and his respect for our home environment and time was commendable. Additionally, he proactively verified our warranty status, which ultimately revealed that certain service parts were still covered. This diligence resulted in substantial financial savings, amounting to thousands of dollars for us. verified our warranty status, which ultimately revealed that certain service...read full review
I had AC problems
Chris explained everything he found failing.
He suggested many different plans and was very honest
Next fall I am requesting this pollak for my checkup
Thanks Chris F
I was very happy how fast I was able to have someone inspect my furnace! I also LOVE the text and email that the technician is on his way and includes a picture. Mike was very nice and professional. Great job all around!