About Answer Heating & Cooling
Answer Heating & Cooling, Inc. (AHC) has been a leading heating, cooling, and geothermal contractor in the Great Lakes Bay Region since 1976. Their Service Technicians and Installation Crews are knowledgeable and experienced, committed to customer service and satisfaction. Customers have praised AHC for their excellent professional service, punctuality, and high-quality work. They appreciate the thorough cleaning, respect for the home, and the technicians' knowledgeability and professionalism. The technician demonstrated a high level of professionalism by meticulously diagnosing the issue and explaining the complexities until customers understood the situation. His approach instilled a sense of safety and security in the services provided. He exhibited extensive knowledge about the relevant services, and his respect for the home environment and time was commendable. Additionally, he proactively verified warranty status, which revealed that certain service parts were still covered, resulting in substantial financial savings. Customers also note that the installers are knowledgeable and responsive to questions. Chris, a team member, is highly praised for his excellent communication skills and helpful explanations. Answer Heating & Cooling is recognized for their timely, professional service, and clean work, with the added convenience of appointment confirmation via text and email. They are also certified as DAIKIN Comfort Pros and YORK Certified Comfort Experts.
They were able to squeeze me in earlier than expected on a very hot day which was extremely appreciated. Jim was very courteous and kept me updated on what he found. I found the whole experience with Answer Heating and Cooling very positive from the person taking my call and scheduling to the person performing the service. Very satisfied
The technician Jim L. showed up right at the beginning of the time window that they gave me he was very courteous very knowledgeable took care of everything in a timely manner very satisfied with the service would recommend them to anyone
We recently had a new furnace and central air unit put in by Answer. EVERYONE we interacted with showed the utmost in courtesy and professionalism. The installers, Mathew and Jake, were FANTASTIC showing up on time, keeping us up-to-date on progress, cleaning up after themselves nightly (it was a 2 day job) and finishing ahead of schedule. We would highly recommend Answer and all of their people to anyone looking for HVAC equipment and service.