Rapid Recovery Service

Jul 2022

Our basement flooded and the insurance company referred this company to come out and make the necessary repairs which included cleaning and repainting the floor. It took forever for them to make the initial contact. After they submitted the quote and was approved through the insurance, they never called for a date of service. Given the fact that the holiday was on a Monday, I gave them a few extra days. I had to call to see what the hold was and was told they were waiting for the company they use to pack up the things in my basement. We'll it's been six weeks and I'm still waiting. They're not worthy of one star.

Jun 2021

They really did a lot of work restoring my Mom's house & I liked working with them. I did find some things after the fact that made me feel a bit disappointed. There were things I didn't know to check before they finished. Overall they're a good company, you just need to keep track of details.

Nov 2018

Although the staff are friendly when you call them, their follow up is poor at best, and they aren’t able to honor the pricing they verbally give you or the timeframe for the commencement of the job.

Price almost doubled from the call I received while they were on the job looking at the restoration and the time to start the job went from “we can start next week” to we’re now 60 days out before we can begin two days after they told me it would start next week.

I don’t know anyone who likes getting jerked around, but this was my experience with this company after engaging them and paying for a mold test before starting work. Going to find a different...read full review