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Reviews for Thornton & Grooms

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  • Jan 2024

    ******************** did an amazing job with our plumbing inspection through our ************** membership. He and his assistant flushed our hot water heater, checked all our plumbing connections, cleaned the aerators in all our faucets, and spent time showing me how to maintain our water softener. He was very patient as he walked me through the process of resetting the unit, and showing me how he labeled every one of our cut-offs. We have had Thornton & Grooms service for the past couple of years and have been very pleased with their knowledge, professionalism, and work. I would definitely recommend ******************** and this company to all family and friends. Great...read full review

  • Dec 2023

    I am so impressed by the Thornton & Grooms way! I not only received a courtesy call to let me know my technician was on his way, but I also received a text with a tracker so I knew exactly when he’d be arriving, along with a picture so I knew who to expect. The gentleman who performed furnace maintenance for us also provided excellent service. He was friendly, knowledgeable and was very thorough. He even provided me with a copy of his checklist and explained any areas of concern that we may need to address down the line. I appreciate the level of care this company takes to ensure their customers are fully happy with their work, and I look forward to using Thornton...read full review

  • Nov 2023

    Mike (repair) and Matt (replacement) both did an excellent job evaluating our situation and providing options for both repair and replacement. We ended up replacing, but top to bottom, from the website, to scheduling and text follow-up, to the appointments themselves, to scheduling the install (next day!), the experience with Thornton & Grooms has been great. I would highly recommend.

Hours

Monday: 7AM - 7PM
Tuesday: 7AM - 7PM
Wednesday: 7AM - 7PM
Thursday: 7AM - 7PM
Friday: 7AM - 7PM
Saturday: 8AM - 4PM
Sunday: Closed

Tips

online estimates accepts credit cards offers military discount open to all

Ratings

Google Google: 4.9/5 Facebook Facebook: 4.8/5 BBB BBB: A+

Thornton & Grooms

24565 Hallwood Ct, Farmington Hills

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