Massage near Douglas

“I had a wonderful experience with Nancy! She was extremely professional and made me feel comfortable the minute I stepped into the room. I would highly recommend her to anyone looking for a great massage!“

“UPDATE: As she stated below in her response, Quinn did reach out to me after I sent her my concerns in an email. She did offer to return my Sunday fee and said she will be mailing that out to me. She did also offer an apology and validate our feelings about the experience, which I appreciate. I have updated my rating to 4 stars due to her quickly following up and doing what she logically could to make it up to us.

We got married last Sunday and the salon is closed that day, so in order to use them, we had to pay an extra $250 fee to have them come in. We decided to go with them anyway, because they are located right inside the Baker Events building, which is where our wedding was. I was in communication with Madison in the months leading up to our event and she was always pleasant and answered my questions. About two months ago she sent me a final schedule for everyone in the bridal party to get hair and makeup and had it set perfectly to have us done in time for our first look photos. Most of our bridal party arrived at 9am, some arriving for their services, per the schedule, and the rest of us to begin decorating for the wedding. Except when we got there, we were taken out of order and both of us brides were asked to get started right away, giving us no time to be involved in our decorating and having to call in friends to help, as our hair and makeup were slotted for 11am and 12pm, again per the schedule they had provided.
There were three girls there, Tida, Hannah, and Quinn, the owner. We really liked the makeup that Tida did and one bridesmaid loved her updo that Hannah did. Shockingly, when it came to the hair that the owner Quinn did, it totally missed the mark and she was the one that made us all feel like she was rushing to get through everyone so she could get out of there. She also wasn't really personable at all, almost like an "I'm better than you" vibe, but fortunately the other girls were nice and chatted with us.
My mom's hair looked flat and my wife's hair was supposed to be a low, side bun but instead the bun was higher up and in the center. She had these wire clips with jewels on them and one was apparently broken and instead of saying anything, she put the jewel back in the case and put the empty wire in her hair. For the front, she asked if she could trim the two long strands on either side of her head and my wife said yes, but they ended up getting chopped and were then just two flat, whispy strands.
To top it off, while the last bridesmaid was in getting her hair finished up, the owner started turning lights off in the salon. This was all before 12pm when we were scheduled to be in there until 1pm.
Later, when I happened to walk passed the salon again, I saw two of the girls in there doing each other's hair which left me feeling like if I hadn't paid $250 extra for you to come in, would you be in here doing this right now? All after rushing us through in under two hours, when the original schedule was for three, it felt like we were totally unappreciated as clients and mostly by the owner of all people.
Maybe if you're young, straight, and super cute you'll be treated differently?“

“Have been coming here for several years now. Professional staff, comfortable environment, all the massage therapists I’ve worked with have been respectful and - very good. Always a relaxing visit.“

“Amazing service, walked out feeling heard and feeling much better! This will be apart of my self care routine moving forward’“

“This is one of the best places I've ever been for massages. She is super knowledgeable, evidence-based, and manages to work wonders on my shoulder pain.

Highly, highly recommend this, ESPECIALLY if you're suffering from chronic pain. She's super focused on managing that and has tools and a pamphlet that she'll give you that helps you determine what will help you manage your pain the best.

I doubt I'll ever go anywhere else.“

“I treated my mother to a massage with Macy and she was very pleased with how intuitive she was to her needs and her stress points. I noticed the results immediately as she had a pep in her step afterwards. We highly recommend Macy!“

“I have been seeing Heather for over a year now and she is the best massage therapist I have ever used. She has helped my shoulder so much I know longer need steroid injections. Her skills are not limited to shoulders, my back is much improved as well. If you want more than a skimpy spa massage, this the place for real body work that can improve your over all health and wellness.“

“Our son, former (3) sport high school athlete and now a football player at Alma College has had a dozen+ sessions with Mr. Pittman. A special and important provider in our son's life!“