Bright Home Pros

Aug 2022

When I first scheduled the appointment, I was told on the phone that the non-refundable $95 service call fee would count towards the cost of the repair. This is not, however, how it was understood by the technician that came to my home. At his first visit to diagnose the problem with my dryer, he asked me to pay $245, which he said was for the $95 service call plus $150 deposit to order the small part (which I later found out costs only about $35). I then received an invoice from him for $245 which stated that I had only paid $150 when in fact I had paid him $245. He explained that the $95 service call fee was separate. It didn't make sense and I didn't agree with it...read full review

Aug 2022

SCAMMERS!!!Choice Home warranty sent Bright Home Pros out to diagnose our air conditioner. The tech said our unit was old and needed to be replaced. He then proceeded to tell me that the warranty company was bad about replacing and that they take forever to authorize/decline claims. Well I guess they would take forever if they never recieve the diagnosis! It's been 16 days now a day still no diagnosis reported. The warranty company hasn't been able to reach them after several attempts.I sure wish I had read their reviews before giving them a dime!BEWARE OF THIS SHADY COMPANY!Service: Repair HVAC

Aug 2022

Scam Alert! I am really sorry guys if this looks bad on you but a technician from Bright Home Pros was send to my house to fix my broken dishwasher through Priority Home Warranty (Which is another bigger scam). The technician ran the diagnostics and told the Home warranty that the Dishwasher had a pre-existing condition. Which it did not. I explained the whole thing to the Technician and Priority Home Warranty that every thing was working fine until that week. Nothing was wrong with the Dishwasher and I'm very upset that a false report was sent to the Priority company, who ended up declining my claim. After almost a month of going back and forth, more than 30 calls to...read full review