Fotoula at ProSource of Ann Arbor did a great job helping us pick out a new hardwood floor for our remodel project. They were fast efficient and affordable and the floors look incredible!
October 2021
The designer, Mike is extremely knowledgeable. He has wonderful designs, great suggestions, and really knows how to work with customers. If you want top notch customer service, he's the best,!
October 2021
I have had great experiences before and came highly referred recently again. I was the only customer and found the service helpful, but felt distant. After being shown 2 areas of interest and left to look at better, I was in the warehouse 20min total when the lady came and was rude in how she handled me not wearing a mask...which was how I came in from the beginning.. The customer service lacks professional, quality service and manners. I can find more friendly service from a cashier working with a lot of people all day in comparison. Just really disappointed and turned off by the whole experience.
Fotoula at ProSource of Ann Arbor did a great job helping us pick out a new hardwood floor for our remodel project. They were fast efficient and affordable and the floors look incredible!
The designer, Mike is extremely knowledgeable. He has wonderful designs, great suggestions, and really knows how to work with customers. If you want top notch customer service, he's the best,!
I have had great experiences before and came highly referred recently again. I was the only customer and found the service helpful, but felt distant. After being shown 2 areas of interest and left to look at better, I was in the warehouse 20min total when the lady came and was rude in how she handled me not wearing a mask...which was how I came in from the beginning.. The customer service lacks professional, quality service and manners. I can find more friendly service from a cashier working with a lot of people all day in comparison. Just really disappointed and turned off by the whole experience.