About Kellogg Eye Center Optical Shop
Kellogg Eye Center Optical Shop is a trusted destination for eye care, with some patients considering it the greatest place for their eye needs. However, some customers have experienced issues with the optical shop, including broken glasses, miscommunication, and long wait times. Despite these setbacks, the shop's management has been responsive and apologetic, offering acceptable solutions to problems. With great doctors on staff, patients should be prepared to spend at least half a day at the clinic, but can expect efforts to make things right if issues arise.
Heather was super helpful as usual! She is very knowledgeable & has excellent communication skills. Heather has a fun sense of style.
Sometimes have to wait a bit, but I've always had a good experience, especially with Kalli. The workers are honest in a helpful way
I haven't had a problem with the employees, however the customers can be racist. I have experienced racism throughout my life, but this day this old European lady was bold. I signed my daughter name in so that she can get her glasses, as I walked back towards a sit to sit down a European lady placed her papers onto a empty chair I wanted to sit in. I have a fused spine and hip replacement and I can't stand for a long period of time. I walked out in shame and hurt. After a few minutes of calming myself down I goes back in and she looks at me and smirks. Her name was called and I sat down in the sit I was going to sit in originally. I taken pictures of her. Don't be a...read full review