BluePearl Pet Hospital in Ann Arbor, MI, is a highly recommended emergency and specialty animal hospital serving several nearby communities. The staff, from the front desk to the veterinary technicians and doctors, is known for their professionalism, kindness, and dedication to pets' well-being. Many pet owners have expressed gratitude for the thorough and timely care their pets receive. The hospital offers state-of-the-art emergency care, along with specialized services like ophthalmology and advanced diagnostic imaging.
While some experiences reflect the compassionate care provided, such as a personal sympathy card sent to a grieving pet owner, others highlight challenges like long wait times due to being understaffed. Despite these challenges, the customer service and understanding of the staff are praised. The team is responsive, providing prompt answers to questions and accommodating appointment requests. However, there have been concerns regarding communication about examination findings, with some owners feeling left in the dark.
Overall, BluePearl Pet Hospital is recognized for its excellent care, reasonable pricing, and commitment to helping pets live healthy lives, with many expressing appreciation for the kindness and respect shown during difficult times.
My little yorkie had a UTI and they gave her such kind and compassionate care. The wait time was not too long and everyone, including the receptionist was very kind. I highly recommend Blue Pearl Pet Hospital. This is the third time I've had to take my pet there and every time they have done a great job.
Our mini schnauzer Gunther was attacked by another much larger dog and had to have some surgery people at blue pearl hospital did an excellent job and they explained everything to me Gunther is on the road to recovery thanks to the kind caring and knowledgeable staff of vets and technicians there I highly recommend and am very grateful to all of you thank you so much
The entire team at Blue Pearl were caring and excellent at their jobs, from the receptionists (at the Southfield and Ann Arbor locations) to the tech and ophthalmologist. Our little dude was treated so well. The communication from the team prior to and after surgery, was extremely helpful. We are so very grateful he received such excellent treatment and surgery. I just recommended Blue Pearl to my dentist for his dog 🙏
4126 Packard Street, Ann Arbor, MI 48108
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