JCPenney Salon

Jan 2023

I made an appointment for my mother and mind you we live far out of town like 53 mins away that’s far from Portland and South Portland I went to the mall and stopped by JCPenney salon to book an appointment and I throughly explained what my mother wanted and booked the appointment. The day of the appointment we go in and the front desk lady with kinda short light hair told us that she can only do the color and cut and the third service that was requested cannot be done because the other hairstylist did not know that her previous client before my mom had lot of hair I went on to explain it’s not our fault she tried to justify it and tell me it’s not their fault either...read full review

Oct 2022

Was leaving because it was closing at the mall and all the doors seemed to be locked I asked my friend where should we go because they all seemed locked to leave , and the employee rudely answered . "It's the first door "we didn't know if it was the first door on the right or left she didn't specify it and then she repeated herself and said it again but with such a nasty tone this time and rolled her eyes . I did not misinterpret her tone I could tell she was saying it in a absurd way towards me and I was not happy with it . I wanted to go back in there and say maybe you should talk to people nicer especially customers ! Where is the general respect nowadays . This generation...read full review

Sep 2022

I hadn't been to JCPenney in a few years, and it has changed, and not for the better. Finding a dressing room was a real challenge. The one near where I picked out some outfits had a 'closed' sign. I wandered around the store and voila! there was a dressing room, or so the sign said. I opened the door and there was a storage closet! With no mirrors or anything, just a bunch of junk in there, like shelves, tools, etc. Again I had to wander around the store again and finally found a dressing room - about halfway across the store from where the outfits I had found are. There are no brand names here - it's like Target where they have their own brands and I found NOTHING in...read full review