The waits are pretty long and the fees are expensive, but they saved my kitty's life. After our regular vet misdiagnosed her, we brought my sweet middle-aged cat here where they brought her back to health. Now, just a few days after she was about to die, she's at home and playing with her toys. She wouldn't be alive without them. I will say, they need more vets. From what I've come to understand, they may only have one actual vet there at a time, and vets that do specific testing are only there on certain days, so it may take hours to days to truly find what's wrong with your animal. Still, they didn't push us into surgeries do have official... read full review
June 2024
I live 2 1/2 hours away and I called before I came for a non-life-threatening emergency and was told we would be seen when we got here. It is over three hours later and I am still waiting to have my dog seen. Being a retired vet I do understand the nature of emergency clinics and the process of triage but this wait time seems odd to me since there have been two patients in front of me the entire time. What I really object to, however, is continuously being told by a condescending 20 something year old there is one person ahead of me every time I ask about availability and I am continuously being told I will be seen within 5 to 10 minutes. The waiting room is long and... read full review
March 2024
Had to pay an early morning visit for Mr Ziggy again. It seems problems always seem to happen on the weekend or after hours. Luckily, this clinic exists, and they are amazing angels!!! Thank you to all who were there tonight to help my kitty. The veterinarian is someone I've seen before, so it was comforting that he remembered us. They took very good care of Ziggy, he received an antibiotic injection, the vet gave some helpful suggestions, and they sent us home with a trial of meds for pain and comfort. I am always impressed with this clinic. Thank you for what you do! Arrived at 5:35am, and left around 7am. Not bad for an ER, they are super quick here!!
The waits are pretty long and the fees are expensive, but they saved my kitty's life. After our regular vet misdiagnosed her, we brought my sweet middle-aged cat here where they brought her back to health. Now, just a few days after she was about to die, she's at home and playing with her toys. She wouldn't be alive without them. I will say, they need more vets. From what I've come to understand, they may only have one actual vet there at a time, and vets that do specific testing are only there on certain days, so it may take hours to days to truly find what's wrong with your animal. Still, they didn't push us into surgeries do have official... read full review
I live 2 1/2 hours away and I called before I came for a non-life-threatening emergency and was told we would be seen when we got here. It is over three hours later and I am still waiting to have my dog seen. Being a retired vet I do understand the nature of emergency clinics and the process of triage but this wait time seems odd to me since there have been two patients in front of me the entire time. What I really object to, however, is continuously being told by a condescending 20 something year old there is one person ahead of me every time I ask about availability and I am continuously being told I will be seen within 5 to 10 minutes. The waiting room is long and... read full review
Had to pay an early morning visit for Mr Ziggy again. It seems problems always seem to happen on the weekend or after hours. Luckily, this clinic exists, and they are amazing angels!!! Thank you to all who were there tonight to help my kitty. The veterinarian is someone I've seen before, so it was comforting that he remembered us. They took very good care of Ziggy, he received an antibiotic injection, the vet gave some helpful suggestions, and they sent us home with a trial of meds for pain and comfort. I am always impressed with this clinic. Thank you for what you do! Arrived at 5:35am, and left around 7am. Not bad for an ER, they are super quick here!!