Ben King & Sons is a professional and awesome group. They provide generator service and installation, showing great dedication even in difficult conditions like winter storms, snow, and downed lines. They are known for being cheerful, responsive, and not giving up on customers.
Their process is easy, from remote quotes to clear communication on billing and technical details. They set dates and show up on time. The team expertly handles big jobs, like installing a standby generator for a home, maneuvering heavy equipment through challenging paths with skill. They work nice and neat, test systems in front of customers, provide helpful tips, and clean up thoroughly. Customers find them highly recommendable, noting they meet and surpass expectations with no glitches or stress. They inspire gratitude for keeping essential home systems like heat and septic pumps running.
They came out in the most recent storm (December 2023) to fix my non-functioning standby generator. They initially couldn't get to us, due to down lines and fallen trees, but Sean didn't give up on us and he got it cranking again. Super grateful, as my heat and septic pump are connected to the generator. Thanks, Ben King & Sons!
These guys are AWESOME. I worked in customer service, so I can be that icky customer nobody wants when providing services. We needed a somewhat big job done - a 3-br home stand by generator installed. From start to finish, they have met and surpassed my expectations. The quote process was easy (and remote, which suited my schedule), they were very responsive to any of my questions - be that billing or technical nuances. They set the date, showed up on time, and then the magic happened. Maneuvering the 300 lbs of a beast generator and even a heavier slab of reinforced concrete to the back of our house was no easy feat. I watched them artfully execute it (~50ft!) through… read full review
It was so wonderful to deal with such a professional group of men and women. Came out gave me an estimate I found reasonable. I had to wait but the time frame that it came in was exactly what they quoted. Gentleman that came out set up my system or amazing as well I would highly recommend working with this company.
457 Riverside Drive, Augusta, ME 04330
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