Damage Restoration near White Plains

“AMAZING SERVICE LAKIYA, PRESCOTT AND AARON!

I had an outstanding experience with Servpro from start to finish following a water leak in my basement.

After discovering a leak that had likely been ongoing for 7–10 days, I contacted Servpro and was immediately impressed by the level of customer service I received. Lakiya was my first point of contact, and she was absolutely phenomenal. She was professional, courteous, knowledgeable, and genuinely caring throughout the process. What stood out most was her commitment to customer service—she even followed up with me multiple times to ensure everything was going smoothly. Her communication and professionalism made a stressful situation much easier to manage.

The technicians, Prescott and Aaron, were equally impressive. They arrived promptly, worked efficiently, and demonstrated a high level of expertise throughout the water restoration process. They took the time to explain every step, answered all of my questions, and made sure I understood exactly what was being done and why. Their professionalism, knowledge, and attention to detail gave me complete confidence that my home was in good hands.

From my initial phone call through the completion of service, the entire Servpro team went above and beyond to provide exceptional customer care. They turned a stressful water damage situation into a smooth and manageable experience. I highly recommend Servpro, and I want to specifically recognize Lakiya, Prescott, and Aaron for their outstanding service. Thank you all for your professionalism, dedication, and commitment to excellence!“

“Andrew and his team did an excellent job. Though it was interior work, they were punctual, friendly and diligent. They communicated with me throughout the whole Project. I’m super happy with the results. I will definitely be using Andrew in the future.“

“We had kitchen backsplash installation done by Chris. He came out to look at the project and made recommendations. He did the installation subsequently and everything turned out great. He was professional and did everything according to the schedule we agreed. We wouldn't hesitate to call him next time and recommend him strongly.“

“I had wind damage to my fence from the recent storms, and Prime Restoration responded immediately. Their team was professional, efficient, and did an excellent job with the repairs. The quality of their work really shows, and they made the whole process stress-free. I truly appreciate their quick response and attention to detail—highly recommend!“

“The team did a great job recovering my space after a major leak. They were thorough, professional, and friendly. They even followed up a couple of days later to make sure that there weren’t any further issues. I will be using them again for future water damage situations.Service: Water damage-related cleanup & repair“