About Prime
Prime Restoration is a reliable provider of restoration and cleaning services in Waldorf, MD, specializing in water damage restoration, fire damage repair, mold remediation, and reconstruction. Customers express gratitude for the quick response times and professional service. The team arrives promptly, often within an hour, to address urgent issues like major water leaks, offering effective solutions while ensuring a smooth experience. Clients appreciate the clear explanations provided by technicians, who take the time to help them understand the processes involved. The thorough work includes not only immediate repairs but also identifying hidden issues, such as mold, and ensuring air quality safety. Many reviews highlight the exceptional customer service, with staff who care deeply about their clients' needs. Whether it’s air duct cleaning or major restoration work, Prime Restoration is highly recommended for its dedication to quality and customer satisfaction.
I had wind damage to my fence from the recent storms, and Prime Restoration responded immediately. Their team was professional, efficient, and did an excellent job with the repairs. The quality of their work really shows, and they made the whole process stress-free. I truly appreciate their quick response and attention to detail—highly recommend!
Super grateful for Prime Restoration! They showed up fast after we had a leak and got everything under control way quicker than I expected. Everyone I talked to was helpful and actually explained what was going on instead of just rushing through it. No stress, no runaround just solid work. Would definitely call them again if I ever needed to.
From the moment I called Prime Restoration, I felt like I was in good hands. We had a major water leak in our basement, and they were at our home within an hour. The crew was professional, fast, and respectful of our space. They handled the water extraction, drying, and even helped coordinate with our insurance company so we didn’t have to deal with the back-and-forth.
Their team went above and beyond — they found hidden mold behind the drywall we never would have noticed, explained the remediation process clearly, and made sure the air quality was tested and safe before leaving. Communication was great throughout the job, and the reconstruction they did afterward...read full review