About Roto-Rooter Plumbing & Water Cleanup
Roto-Rooter Plumbing & Water Cleanup is a reputable plumbing company located in Upper Marlboro, MD, with a history dating back to 1935. Known for their timely and efficient service, they offer professional plumbing solutions and emergency support 24/7. Customers appreciate the knowledgeable and professional technicians who provide services such as drain cleaning, sewer line repair, water damage restoration, and various plumbing repairs, including faucets and water heaters. While many reviews highlight the prompt service and quality of work, some customers have noted issues with technician attitudes and communication, particularly regarding follow-up inquiries and missing documentation. Despite these concerns, Roto-Rooter remains committed to delivering reliable plumbing services. Overall, they are recognized for their expertise and ability to address plumbing needs effectively. Call Roto-Rooter to schedule service and experience their professional plumbing solutions.
I was satisfied with the service of the installer. I did not appreciate his attitude after the service was completed. He did not give me the owner's manual from the electric water heater I purchased. He threw it away and said I do not need. He started sending me rude text messages once I was inquiring about a few issues, including my owner's manual He threw away. I would have given a 5 star. They were timely and efficient with the installation. I called they came out a provided the cost and installed it the next day. Mrs. Cassandra Roulhac
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The plumber was outstanding & the work was first-class. However, the repair required cutting a hole in the inside wall of the house to access and replace a section of the rusted outside pipe. Now to finish this goat-rope I must fix the hole in my living-room wall to complete the repair. Additionally, I thought the price $750.00 was a bit steep.
We had a backflow issue and Tate came promptly and took care of us. He went above and beyond at every step, and he explained everything easily for the average homeowner to understand. Ultimately, he got us unblocked and we're happy to have the ability to use water in our home again! Thanks, Tate! (Technician #5118)