Leydine Zapata: Allstate Insurance

Jun 2026

I had an excellent experience working with Melanie at Leydine Zapata Allstate Insurance. She was professional, efficient, and and very throughout the entire process. Melanie made the experience smooth and stress-free and quick all by text! Her outstanding customer service and attention to detail were greatly appreciated. I highly recommend Melanie @ Leydine Zapata Allstate Insurance to anyone looking for reliable and friendly insurance assistance.

Oct 2025

I have been using them for a couple years and haven’t had an issue. Just recently I bought a new vehicle and did my tag and registration through them. I paid about $400 to get the stickers, tag and title like I would at the mva. However when I passed the inspection I was told I would need to pay another amount for 2 years tag. Normally when I do this at the mva it’s all together. They should have explained this to me properly beforehand. I was not expecting to pay another significant amount for the stickers separately. Will definitely just go through mva next time.

Jul 2024

I am not sure that Allstate understands their relationship to customer in terms of urgency, options and needs of their customers. Road blocks, delays, and rejections are words best described their services. I am even afraid to call Allstate to collaborate on any issues knowing that the response will be another block along the road.