We had a leak last night and we didn't know where it was coming from. We shut down the water and called Benjamin Franklin. Betty was super nice and called the tech with our question and told us to go ahead and shut the water down and scheduled us for the earliest appointment in the day that she could. Moses arrived EARLY and very pleasantly told us our options and got right to work. He was thorough and professional and found the leak and fixed it quickly.
About Benjamin Franklin Plumbing of Silver Spring
Benjamin Franklin Plumbing of Silver Spring is a full-service plumbing company that provides emergency repairs, system installation, maintenance, and tune-ups. They offer 24/7 emergency services and are open 7 days a week. Their technicians are courteous, efficient, and knowledgeable, keeping customers informed throughout the process. They provide reasonable costs and are worth the extra money for their professional and personable service. With a focus on customer satisfaction, they are responsive to urgent needs, punctual, and respectful of customers' time and space. The company consistently impresses clients with its ability to follow through on appointments and deliver quality work. Customers praise the company for quick appointment scheduling and thorough inspections. Technicians are very pleasant, helpful, and knowledgeable, like Chris, who quickly diagnoses problems, such as with a cut-off valve, and helps with installations, including a new refrigerator. The company's technicians are excellent, professional, and solve problems quickly, even in emergency situations with old homes, like a 100 year Old Victorian house.
Reviews
Excellent service! I even signed up for the subscription plan because it was such a great savings. My technician, Israel was so helpful and explained the whole job to me and even gave me tips to properly maintain the system.
On June 1, 2023 a repair was made to the check valve connection on my fire sprinkler system. The valve was replaced in accordando with manufacture's
recommendations to keep the system in code compliance. Chris' work was efficient & professional. I was happy hes was sent to perform the repair.
Chris Bonnell arrived on 12/28, a day earlier than expected for which I was thankful considering there was not hot water available due to a malfunctioning hot water on demand system. Chris worked efficiently to determine the cause of the problem and ended up having to order a part which is supposed to be delivered & installed today, assuming all goes as planned. Throughout the time… read full review
Photos
Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
Good to know
- on-site services
- accepts credit cards
Location
2600 Forest Glen Road Ste a, Silver Spring, MD 20910
Explore More Businesses Around
For local businesses
Is this your business?
Upgrade your profile to add the context customers, search engines and AI systems use to evaluate and recommend your business.