Reviews for Polestar Washington DC Service Center
Write a reviewFrom Polestar Washington DC Service Center
Hours
Monday: 8AM - 5PM
Tuesday: 8AM - 5PM
Wednesday: 8AM - 5PM
Thursday: 8AM - 5PM
Friday: 8AM - 5PM
Saturday: 8AM - 4PM
Sunday: Closed
Ratings
Google: 5/5
Polestar Washington DC Service Center
15401 Frederick Rd, Rockville
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Recently had my Polestar 2 repaired here. Overall, the employees were friendly and the process was fast and easy. Patrick and the team were very helpful and did a great job repairing my car.
The Polestar service space in Rockville gave me excellent service for a regular service and key fob programming, and went above and beyond to solve a small but annoying issue I had with a USB port. Patrick communicated clearly and courteously, and gave accurate estimates on time and what to expect. They have a pleasant waiting area with an ability to work or read in peace and comfort. 5 star experience that made it worth the 2+ hour drive.
The service center is awesome!Patrick was a pleasure to work with and he kept me informed throughout the time my car was in their hands. He genuinely took the time to listen to what I was dealing with and he quickly was able to provide what he thought the solution would be. After a couple of days I got my car back and I couldn't be happier.Thanks!