All the technicians that have been to my home have been great! Most recently, Nicolas (plumber) and Anthony 'Tony' (electrician). To be honest, the technicians and their customer service skills have been what has kept me as a customer so far because scheduling/dispatch have been a nightmare all but this last time. Luckily, this last time the technician was on time so I didn’t have to call in and deal with anyone in dispatch!
About F.H. Furr Plumbing, Heating, Air Conditioning & Electrical
F.H. Furr Plumbing, Heating, Air Conditioning & Electrical has been serving the Rockville, MD area for over 40 years. The company offers services in plumbing, air conditioning, heating, and electrical work. Customers praise the knowledgeable and professional technicians who complete jobs efficiently and correctly.
Many reviewers highlight the excellent customer service provided by the technicians. They are described as friendly, thorough, and informative, explaining their work clearly and addressing any customer concerns. Technicians have been commended for their attention to detail and professionalism, arriving on time, introducing themselves, and leaving work areas clean and organized.
Customers appreciate the comprehensive service, including recommendations for additional maintenance and repairs. The company is known for its skilled technicians, reliable service, and commitment to customer satisfaction. Reviewers have had positive experiences with technicians like Alfredo Díaz and Daniel, who were able to quickly diagnose and resolve complex issues. The company also offers promotional programs and a customer-centric approach, as noted by a recent customer.
Reviews
Bernard is awesome and very skilled! Within days of closing on our new home, the pipe was clogged and our toilet flooded our bathroom and leaked into the kitchen ceiling. We had to make a late night plumbing call. Bernard arrived within about a hour. And not only did Bernard clear the clog, but he really went above and beyond. Bernard is also hilarious and told us some crazy stories, which lightened the mood and made us feel better about the situation we were dealing with. I would definitely recommend FH Furr, and especially Bernard!! He really deserves a raise or a really good bonus! I hope we never have an issue like this again, but if we ever do, I know we’ll be in good hands. Thank you, Bernard and FH Furr!
Brian was simply amazing. He was personable, professional and explained what he was doing and why, every step of the way. Had my hot water pipe leak fixed in no time. Even though it was an emergency service, Brian fixed it one and done. Not just simply a patch until someone else could come out next week for a permanent fix.
Photos
Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
Good to know
- on-site services
- accepts credit cards
Location
685 Lofstrand Lane, Rockville, MD 20850
More Local Businesses in Rockville
For local businesses
Is this your business?
Upgrade your profile to add the context customers, search engines and AI systems use to evaluate and recommend your business.