About Patuxent Heating & Air Conditioning
Patuxent Heating & Air Conditioning is known for its quick and honest service. One customer praised the company for fixing their HVAC issue in just 20 minutes for only $90 by replacing a simple fuse, highlighting their integrity and efficiency. This customer felt relieved after discovering that another company had misled them into believing they needed an expensive new system. However, some customers have expressed concerns about communication, noting that they have had difficulty reaching the owner lately regarding warranty issues. Despite this, past experiences have been positive, with many appreciating the prompt responses and attentive service. Overall, Patuxent Heating & Air Conditioning has a reputation for saving customers money and providing effective solutions.
Great companies have great owners who take pride in their work and who have well trained, extremely competent customer-oriented employees. Greg is a great owner. He and his team installed two units for us. As a former General Contractor and Home Builder his installation of the units was the best and neatest, I had seen. All wiring was neatly dressed, the outside units were installed perfectly level, the installation was completed in one day and the site was thoroughly cleaned. He stands behind his products. A factory error caused one unit to stop working. The temperature that day was 90 degrees plus ad he was at my house within an hour, diagnosed the problem and fixed it within 30 minutes at no charge. BTW he also had the most competitive price for the units that he installed for me. I cannot say enough good things about Greg and his staff are the best.
We had a great experience with Greg and his team at Patuxent Heating and Air Conditioning. Greg came out promptly, diagnosed the problem and gave us an estimate. He and his crew arrived on time within the week and replaced our heat pump and air handler that was 20 years old. The work was done in a professional and timely manner. I would highly recommend Patuxent if you're looking for reasonable prices, superior service, clear communication, friendly, honest, and extremely knowledgeable on HVAC systems.
Greg and his staff are very professional and extremely friendly. They helped when my grandmother’s thermostat wasn’t working and charged reasonable prices. I can’t recommend them enough!