Damage Restoration near Owings Mills

“My home experienced a large amount of water damage early in July that was caused by another contractor working on the outside of my house. Jose Machado came out, assessed the damage, and turned around an estimate to the insurance company expeditiously. He was professional, explained everything, and was very nice. The Rainbow crew (Geovany, Gerson, and Alex) kept to their scheduled start date and worked full days the entire week to restore my finished basement. On the final day of repairs, Rainbow brought in another great crew (Elder, Andrea, and Jess) to finish my plumbing and clean the entire basement. Every crew member was thoughtful, wonderful to work with, and knew their stuff. Best of all, my basement looks fantastic and I now have a restoration company I can rely on! Thank you, Jose and Rainbow!“

“We recently reached out to Yahsef late night (around midnight) after realizing that we had standing water in our basement due to a sump pump failure. Yahsef and his team arrived at our home an hour or so later and helped remove the water and started the remediation process. I must say that it has been an absolute pleasure working with Yahsef as he is very professional and polite. He made the process very smooth and seamless. I would highly recommend his company for ALL of your remediation needs.“

“The worse time to call a plumber is on a Sunday night because then you know it is because of an emergency. I called two different plumbers that advertised they are open 24 hours but not True!! When I called two different companies…I was told that a plumber would be available the next day. Nope if someone is calling on a Sunday night it means a plumber is needed today. Like right now!!! I guess the saying is true “the 3rd time is the charm” but Caton’s had a plumber available. Henry showed up and dealt with the first issue which was turning off the water (the shut off valve did not include a knob). Then fixed that pin hole leak that caused so much issues (ceiling collapsed). Thanks so much for being available on a Sunday night (after 10:30pm). 5 stars for the company and for Henry! Photos show the shut off valve with missing knob and busted pipe w ceiling damage“

“I want to highlight Shiv and the Eco Clean team for their outstanding service during a challenging time with my basement flooding. After facing inaccurate diagnoses and inflated estimates from larger companies, Shiv's compassionate approach and expertise truly shone through. He quickly provided effective solutions and was dedicated to ensuring everything was resolved promptly. He completed two distinct projects for me, demonstrating not only his skills but also his commitment to customer care. I genuinely appreciate their support and expertise, and I recommend Eco Clean to anyone seeking reliable and empathetic service.“

“Edgar was great. Came in, explained everything and what I should expect not only what he was doing but next steps. Set up realistic expectations of what could be done and told me if he had thought he couldn’t get the smell out he would have advised to replace. Great customer service!“

“Ron and RPS have been very responsive and diligent in their work for our basement. When our hot water heater failed and leaked out throughout the basement, they were able to come out right away and begin the remediation work within hours. They guided us through the insurance claim process, and have been very communicative with the insurance company to make the process go smoothly. We appreciate all of their hard work, which is still ongoing!“

“When we found mold in the basement I knew I had to call PuroClean. Professional, responsive, timely -- this company came right out, worked with our insurance and made the process easy. From the first phone call, I was checked on and felt like they cared about the house. The follow-up was incredible. Highly recommend this company!! There are others and none like PuroClean.“

“What can I say about this crew other than thank you... The went above and beyond with bringing or home back into shape. Billy and his team was always on time and friendly...Thanks guys we couldnt have done it without you.KW“

“Marvin and his team were professional, punctual and timely in recent restorationThey performed high quality floor install , drywall repair door vanity replacement and painting post water damage.They were very communicative and receptive to questions along this entire process and i just cant say enough regarding my overall experienceI wouldn't hesitate to use them for any future needsMichael“

“Excellent customer service.Mr. John was very helpful and provide a quote in a timely manner.“

“One of the most reliable water damage restoration contractors in Baltimore. Hired them for a mold remediation job as well.“