About Elmar
Elmar Heating & Cooling provides high-quality, full-service heating and cooling solutions to busy homeowners and business owners in the Greater Baltimore area. With a showroom in Timonium, MD, they serve Baltimore, Anne Arundel, Hartford, and surrounding counties. Elmar specializes in residential and light commercial HVAC service and installation, focusing on ductless and tankless technology, including Mitsubishi multi split units. Their team of professionals ensures a clean, pleasant, and professional experience, allowing customers to focus on what they love. Elmar's commitment to customer satisfaction is evident in their prompt and informative service. Their installers are professional and efficient, getting the work done in a timely manner, and are personable and knowledgeable, ensuring a smooth installation process for systems like wall units and outside units. In cases where issues arise, their service technicians are quick to respond and provide effective solutions, figuring out the problem and fixing it. They diagnosed what part of the system wasn’t working and fixed only that, even re-attaching covers that have blown off due to strong winds. Elmar's technicians are receptive to customer suggestions, keep the work site clean, and provide clear explanations of their work. Customers appreciate Elmar's focus on customer service, going the extra mile to ensure their satisfaction. They provide helpful guides and explanations, making it easy for customers to understand and maintain their units. Elmar's team is comprised of experts dedicated to providing top-notch service. With their prompt, clean, and personable approach, Elmar Heating & Cooling has earned a reputation as a trusted and reliable HVAC provider in the region, highly recommended for installations and maintenance of split units. They made customers feel completely comfortable with sizable projects and budget-conscious decisions, quickly responding to questions and concerns about system operation, functionality, and aspects of the installation until everything was resolved and customers were fully satisfied.
We’ve had a great serviceman David
We are happy!
My air conditioning system failed when the temperature reached 100 degrees. Consequently, I contacted Elmar HVAC, the company that installed my system several years ago. Elmar dispatched DaVic and Dustin, two young men who appeared to be fresh out of school, yet they proved to be two capable professionals. They arrived promptly and were eager to begin their work. Initially, they diagnosed the system and provided an estimate for the restoration costs. I found the repair expenses to be reasonable. Within an hour and a half, they had the system functioning effectively again. I extend my gratitude to Elmar HVAC, DaVic, and Dustin for their exceptional service.
My Service representative today with Elmar was professional, informative and polite.