About Advanced Urgent Care | Kaiser Permanente South Baltimore County Medical Center
Advanced Urgent Care | Kaiser Permanente South Baltimore County Medical Center provides quick and efficient care for patients. While some security measures, like metal detectors, might appear unusual, the urgent care experience is generally positive, with patients reporting short wait times and friendly staff.
Patients praise the dedication and expertise of certain medical professionals, particularly Nurse Bonnie and Dr. Cece, who went above and beyond to ensure patient comfort and well-being. Despite some isolated instances where care might have been lacking, the overall impression is one of competent and compassionate medical attention.
The facility also offers virtual appointments and mail-order prescription services, particularly in response to the COVID-19 pandemic. Dr. Lysa Charles is highlighted as a thorough and communicative orthopaedic doctor.
I was at urgent care on sunday sept 8th 2026 I would like to thank dr James and the nurses who brought me food gave me oral antibiotics and an injection done by needle as I was diagnosed with pneumonia. I don't them I couldn't wait a prolonged period of time or I would not have a ride home..dr.james quickly wrote the orders for my pharmacy meds waited a short time to recheck my oxygen left to see if I could go home.gave me an ice pack for the thigh where I got my injection I hobbled out to the kaiser transport in plenty of time and went home. they really do care and take your needs to heart with all my thanks to them I am home and feeling much better sincerly Bonnie
Aug 2026
1.0★☆☆☆☆
This may not reach the person that needs to see this but anyway...my relative is being seen at the Urgent Care and she's getting blood work done and the phlebotomist is eating in the lab!!!! SO UNPROFESSIONAL
Jun 2026
1.0★☆☆☆☆
Don’t even answer the phone. I dropped my mom off. She is a cancer patient not feeling good. I can’t reach her cell phone. I’ve been trying for over an hr and no one answers the phone. Absolute horrible service. I think we are going to have to switch insurance companies.
