About Visionworks
Visionworks is a well-known optical retailer with a reputation for high-quality products and excellent customer service. They offer a wide selection of glasses, contact lenses, and prescription sunglasses for men, women, and children, carrying designer and exclusive brands such as Ray-Ban. With over 770 locations across 41 states and Washington D.C., they also accept thousands of vision insurance plans and FSA funds for eye exams, glasses, and contact lenses. One standout employee at this location is Megan, who is known for her exceptional customer service. She builds rapport with customers and remembers details about their lives, making them feel comfortable. Her extensive knowledge of the products and services offered at Visionworks is impressive. Dr. Wellons is also highlighted for her professionalism, taking time to address customer questions and concerns about eye health. Overall, customers have had positive experiences at this Visionworks location, appreciating the staff's attentiveness and care from the initial phone call to the in-person appointment. The front end and lot are very clean, and the selection of affordable and designer frames is massive. The staff is friendly and informative, helping customers with orders and adjustments while keeping the experience enjoyable. Visionworks is committed to providing a superior customer experience, and based on reviews, they are successfully delivering on that commitment.
When I explained that I really had not been seeing clearly since the last prescription, all the folks there took extra steps to ensure I got the strength of prescription to allow me to really see in all scopes of near/far vision. Dr. Regis took exra time to make sure i got the steps that ensured the best result. Having full confidence in the script allowed me to splurge on a better set of frames, getting the coating on the lenses and being happy to pay for what I know will work for me this time. Now its just the 2 week wait!
I had a great experience at this store. Everyone was professional and friendly, exam was quick, glasses display was clean and well lit, and payment was easy. They also had lots of deals and options for glasses available. 10/10!
Every one at the store very nice and friendly
Special doctor exam my eyes and my contact lenses very details.
I live in Silver Spring I drive all the way to here
I love to come this place