This is our second service call with this plumber. He was so helpful the first time so we called him again. We had a broken water pipe under our deck. Plumber explained that leak was from water freezing in pipe. He showed us the crack, saying that despite turning off the water for winter, water remained in the pipe and froze. He replaced our pipe and made it so water drains completely out the pipe when turned off. His bill was very reasonable. I highly recommend him.
Sandra Ingley
Feb 2026
Arthur was great. Answered his phone personally and was able to schedule me same day. In addition to fixing my toilet, he provided a comprehensive evaluation of all of our other household plumbing fixtures/equipment. Very thorough and a pleasure to work with.
Taylor Wallace
Jan 2026
I have used North River Plumbing at commercial locations multiple times. They have responded quickly in emergency situations and repaired our plumbing issues with great skill and efficiency. Their communication is excellent. I highly recommend their services.
Shabe N
Jan 2026
Arthur always does a great job, doesn't charge an arm and a leg, and will give you an honest assesment without trying to scam you. Support a small business - a good old fashioned American business built on good principles.
Brian Cheetham
Dec 2025
Have you called a “local” plumber to find out that you’re really dealing with a large impersonal franchise? North River is a local guy who does the work himself. Many years of experience, Arthur really knows his stuff, and he’s a genuinely nice guy. He turned my Frankenstein plumbing into a professional job. Cannot recommend North River highly enough
KAH Moore
Sep 2025
Great service, above and beyond expectations. And willingly shares information about your home system characteristics and needs, and not just to sell more service. Highly recommended.
dung tran
May 2025
Arthur came over for an emergency to replace a leaky water valve under the kitchen sink along with a kitchen faucet that had a stripped screw. He also point out a minor leak in my gas line and called bge for me. He did a great job and very friendly.
Robert and Katie Ross
Apr 2025
This contractor answered an early AM call and was nice/friendly on arrival, but my gut told me he was going to charge an arm and a leg (nice/friendly is not the same as good/honest), which was confirmed when he asked me what my husband does for a living. The first estimate to fix our water heater was $400, which increased to $850/900 several hours later, which totaled close to $1400 the next day. Turns out the first new part installed wasn't the problem, so another part had to be replaced. The contractor was on the phone for the majority of his time here, which I found odd - 40 yrs of experience and he needed someone to walk him through the repair? Seems he dragged the call out on purpose to wrack up his hourly ($200). Just because a repair needs to be done by a (an allegedly) licensed professional doesn't give said professional carte blanche to jack up the price based on our zip code, cars parked in the driveway, etc. We're not flush like that and it felt very much like we were taken advantage of. Will not be calling this company again. Also note this company is NOT BBB-accredited.
John Hennigan
Apr 2025
Wow! Arthur is amazing and most highly recommended. He came out to install a toilet and new bathroom vanity which also required some carpentry work which he handled with ease. His price was more than fair and he spent some time with my young adult son giving him advice on entering the trades. During his visit he pointed out a leaking / improperly installed water heater which he also fixed. Shortly after we had an issue with our sump pump which was filling constantly with water and I was worried about basement flooding. Arthur responded right away and came out at 11pm at night to fix that issue for us. I don’t think you will find anyone better.
Christina Jankovitz
Feb 2025
Arthur came out after a panicked 8pm phone call when our ceiling was leaking and was incredibly knowledgeable and helpful in resolving our issue and giving us next steps would recommend him to anyone.
Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours
Diane Stubbs
This is our second service call with this plumber. He was so helpful the first time so we called him again. We had a broken water pipe under our deck. Plumber explained that leak was from water freezing in pipe. He showed us the crack, saying that despite turning off the water for winter, water remained in the pipe and froze. He replaced our pipe and made it so water drains completely out the pipe when turned off.
His bill was very reasonable. I highly recommend him.
Sandra Ingley
Arthur was great. Answered his phone personally and was able to schedule me same day. In addition to fixing my toilet, he provided a comprehensive evaluation of all of our other household plumbing fixtures/equipment. Very thorough and a pleasure to work with.
Taylor Wallace
I have used North River Plumbing at commercial locations multiple times. They have responded quickly in emergency situations and repaired our plumbing issues with great skill and efficiency. Their communication is excellent. I highly recommend their services.
Shabe N
Arthur always does a great job, doesn't charge an arm and a leg, and will give you an honest assesment without trying to scam you. Support a small business - a good old fashioned American business built on good principles.
Brian Cheetham
Have you called a “local” plumber to find out that you’re really dealing with a large impersonal franchise? North River is a local guy who does the work himself. Many years of experience, Arthur really knows his stuff, and he’s a genuinely nice guy. He turned my Frankenstein plumbing into a professional job. Cannot recommend North River highly enough
KAH Moore
Great service, above and beyond expectations. And willingly shares information about your home system characteristics and needs, and not just to sell more service. Highly recommended.
dung tran
Arthur came over for an emergency to replace a leaky water valve under the kitchen sink along with a kitchen faucet that had a stripped screw. He also point out a minor leak in my gas line and called bge for me. He did a great job and very friendly.
Robert and Katie Ross
This contractor answered an early AM call and was nice/friendly on arrival, but my gut told me he was going to charge an arm and a leg (nice/friendly is not the same as good/honest), which was confirmed when he asked me what my husband does for a living. The first estimate to fix our water heater was $400, which increased to $850/900 several hours later, which totaled close to $1400 the next day. Turns out the first new part installed wasn't the problem, so another part had to be replaced. The contractor was on the phone for the majority of his time here, which I found odd - 40 yrs of experience and he needed someone to walk him through the repair? Seems he dragged the call out on purpose to wrack up his hourly ($200). Just because a repair needs to be done by a (an allegedly) licensed professional doesn't give said professional carte blanche to jack up the price based on our zip code, cars parked in the driveway, etc. We're not flush like that and it felt very much like we were taken advantage of. Will not be calling this company again. Also note this company is NOT BBB-accredited.
John Hennigan
Wow! Arthur is amazing and most highly recommended. He came out to install a toilet and new bathroom vanity which also required some carpentry work which he handled with ease. His price was more than fair and he spent some time with my young adult son giving him advice on entering the trades. During his visit he pointed out a leaking / improperly installed water heater which he also fixed. Shortly after we had an issue with our sump pump which was filling constantly with water and I was worried about basement flooding. Arthur responded right away and came out at 11pm at night to fix that issue for us. I don’t think you will find anyone better.
Christina Jankovitz
Arthur came out after a panicked 8pm phone call when our ceiling was leaking and was incredibly knowledgeable and helpful in resolving our issue and giving us next steps would recommend him to anyone.