Reviews for uBreakiFix by Asurion
Write a reviewHours
Monday: 10AM - 7PM
Tuesday: 10AM - 7PM
Wednesday: 10AM - 7PM
Thursday: 10AM - 7PM
Friday: 10AM - 7PM
Saturday: 10AM - 7PM
Sunday: 12 - 5PM
Tips
accepts credit cards private lot parking
Ratings
Google: 4.3/5uBreakiFix by Asurion
519 Quince Orchard Rd, Gaithersburg
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Jarod was terrific tech. Courteous. Accurate. Fixed phone on time, at stated price. Would return as long as Jarod is there.Why not five stars? Tiny store front was crowded (4 customers) and gave no room to discuss transaction with tech.
I went to the store without expecting MFR warranty would cover the screen damage. Chris told me about it and fixed the phone at no cost to me and returned it in 15 minutes when I was expecting at least 24 hour turnaround time. After Covid pandemic, customer service has become as unrealistic as unicorn until you come across individuals like Chris that shows it takes no effort to provide quality service. Thank you.
Marquee and the team at U Break It on Quince Orchard were wonderful to work with. My computer broke and needed a new screen. Despite telling me the diagnostic testing and then parts shipment would take up to a week, one day after air dropped it off, I was notified it was ready to be picked up. Stellar service!