Reviews for Prestige Towing & Recovery
Write a reviewHours
Monday: 8AM - 12AM
Tuesday: 8AM - 12AM
Wednesday: 8AM - 12AM
Thursday: 8AM - 6PM
Friday: 8AM - 6PM
Saturday: 8AM - 5PM
Sunday: 8AM - 5PM
Ratings
Google: 1.6/5
Prestige Towing & Recovery
13 Fedor Ave, Gaithersburg
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This company is predatory and should be shut down. They're in the business of stealing people's money, keeping horrible and inaccurate records, and being just plain wretched.
I must address the unjust towing of my car, which was purportedly due to a displaced permission display, despite its visibility. This permission tag is identical to those affixed to all other vehicles, known by the authorities to be valid for the apartment. Our attempts to engage with the supervisor were deliberately avoided, and their behavior was rude and disrespectful. They dismissed our concerns by citing 'business,' demonstrating unprofessionalism and disregard for fairness. Furthermore, I was unjustly charged $210 for the towing service, despite lacking sufficient justification for the fee.
When my car was towed due to a clerical mistake they worked with me in a timely and professional manner. I also was treated fairly and respectfully. I am pleased to say this is a company I rather get accidentally towed by.