About GAC Services
GAC Services is a trusted home services company established in 1970, specializing in HVAC, plumbing, and electrical services in Maryland. They aim to build long-lasting relationships with clients by offering personalized indoor comfort and energy solutions. Their expertise includes heating and cooling services, such as repairs, maintenance, and installations, as well as electrical services like generator installations. Customers consistently praise the company for its prompt service and knowledgeable technicians. Reviews highlight the professionalism, friendliness, and efficiency of the technicians, who take the time to thoroughly explain services. For example, during the installation of a new Bryant HVAC system, technicians ensured the process was stress-free and completed the job in one day while being courteous and respectful. GAC Services is recognized for having replacement parts readily available and providing strong client support, as noted by a technician who efficiently performed an A/C checkup and communicated clearly throughout the service. The company also receives high praise for its plumbing services, with technicians communicating clearly and fixing issues efficiently. Customers appreciate the short wait for diagnostic visits, the great communication, and the accurate diagnosis and repairs performed on schedule. Pictures of the problem and the fix are often shared during the process, showing a high level of professionalism. GAC Services maintains a reputation for excellent customer service, attention to detail, and a commitment to quality work. Overall, GAC Services continues to deliver outstanding service with knowledgeable staff, timely responses, and a focus on customer satisfaction.
We've been regular customers with GAC for more than 3 years now. We were very luck that the first electrician they sent out to us was Chris M. We were so pleased with Chris' professionalism and work that we've requested him exclusively for all other services since (and GAC is always happy to oblige). Chris is always on time, takes the time to listen to our concerns, and then educates us on the issue and solutions. GAC's prices are very reasonable and we're extremely happy with Chris' work. Thanks GAC and thank you Chris! Recently, we also had a visit from one of their plumber's, Richie. Richie communicated the problem clearly and fixed us right up. Thanks, GAC!
GAC continues to provide the highest quality customer service. We had our semi-annual HVAC service checkup the other day. As usual, our tech was very thorough and informative, including providing short videos to show the condition of our equipment.
While we are still in good shape, having some visuals showing areas to keep an eye on, is very helpful.
I can honestly say that of the several different techs we've had come to our house to perform checkups and repairs over the years, everyone of them has delivered professional, informative and nothing short of outstanding service.
Keep up the great work GAC!!
Short wait for diagnostic visit, great communication from technician, correct diagnosis and fixed on stated schedule. Took pictures of the issue and the fix when done, and sent the pictures to me as the process unfolded. Highly professional and courteous staff. Pricing seemed appropriate for the problem. I signed up for a service contract. These folks know their business and do it well.