Reviews for ITNeedsHelp

Feb 2024

With as much as we do on our computers now, nothing puts me in a panic more than when my laptop goes down! No banking, no work - I was paralyzed.I am so thankful I found ITNEEDSHelp. In a matter of minutes after bringing my computer in it was like a huge weight off my shoulders. Van and James are the Best IT Support ever.Van returned my call from my message in the evening before almost immediately after I left the message, I was in there the next day and he had it running in no time. They fixed the problem immediately and went above and beyond in checking my laptops performance and update status. Van explained to me everything he was doing, why he was doing it and what...read full review
Nov 2023

I searched for some time to find someone who could service my equipment and provide assistance when I need it. Van at ITNeedsHelp is that person for me. I can count on him to provide quick answers for questions when I have them and schedule an appointment when service is needed.
Mar 2023

ITNeedsHelp has been a member of the Frederick business community for over 20 years or more. Van and Jimmy have been excellent business partners to our business for over 18 years. They are good steward of our money, shopping for the best deals on computers, electronics and other equipment. We have never had a problem with any installations , and they anticipate what our need will be in the future so we can prepare. They have always been there when we needed them. We try to be considerate and not demand that they show up based on our convenience. If a business requires immediate service because they can’t operate , either Van or Jimmy will be there right away. If it’s...read full review

From ITNeedsHelp

Due to ongoing staffing shortages we have been experiencing as well as many of the other small businesses we take care of our office hours may vary please make sure to call ahead for an appointment. Please call to schedule an in person appointment or remote support. Helping fix IT for the local community for almost 20yrs :) Available by appointment and remote when posted hours show closed. We try to answer calls all day every day outside of posted walk-in open hours. Please call with any question we are almost always available for support.