Frederick Health Urgent Care in Urbana has received highly positive reviews, with patients appreciating the quick and thorough service, often completing their visit within an hour. The knowledgeable staff are commended for their kindness, patience, and humor, making the experience very comforting. Many customers have noted the sweet front desk lady and the doctor who listened well and showed sympathy. The facility is praised for its efficiency, with prescriptions sent to nearby pharmacies before patients leave. Most visits have minimal wait times, typically no more than 5-10 minutes, and the office is described as super clean and quiet. While some patients have mentioned minor inconveniences, the overall experience at this urgent care remains highly satisfactory, with many returning for care over the years.
The front desk lady was so sweet. The doctor and the nurse I saw was so kind. Everyone there was very comforting. They took care of me very well and I was very happy about the care here. And there was really no wait time I was practically the only one there there was only one person ahead of me, and that was it. The office Was super clean and quiet. But most of all I really love the doctor because she listened to me very well and she was very sympathetic and really cared about what was going on and treated me very well. I left there with the big smile and got the care that I needed.
Jul 2024
5.0★★★★★
I’ve been coming here for years for myself and my kids. I love this place. They have always been very fast, thorough, and kind. I have never had a negative experience here and I probably come here 10 times per year between me and my kids. There is usually no more than a 5-10 minute wait. I can’t say enough good things about them.
Jun 2024
5.0★★★★★
We were traveling and one of our family member got sick. The staff and doctor were approachable. The Dr listened to us. We got the timely treatment we needed.
