Frederick Health Urgent Care | Toll House

Frederick Health Urgent Care is a healthcare practice that has received mixed reviews from patients. While some have praised the attentive and compassionate care provided by the staff, others have commented on the unprofessional behavior and long wait times. One patient had a positive experience, describing the staff as thorough, friendly, and patient. The physician, Megan, was also noted to be pleasant, professional, and attentive. The patient was able to undergo an additional test at the hospital with ease and received prompt follow-up. However, another patient expressed frustration with the practice, stating that it felt more focused on money than providing quality care, with rushed 15-minute appointments. Despite these concerns, the overall sentiment appears to be one of appreciation for the care and compassion shown by the staff during visits. Patients have recently commended the staff for their exceptional handling of a system outage, maintaining positive attitudes and providing timely and respectful care. One patient had an exceptional experience in the emergency room, where the staff were highly professional and attentive, leaving the patient reassured and well taken care of.