Salon Hairmania

This was my first time at the salon in Ft. Washington. When I walked in, I was greeted by the staff and asked who I was here to see. Ari was my stylist. She seemed kind but you could tell that she was bothered by having more than one client. Her other client asked her how long it would be and she just ignored her. I asked how often I should come to get my locs retwisted and she said she didn't know. I would have given this salon 5 stars if it weren't for her. She does a good job but needs to work on time management and try to answer questions to the best of her ability or ask another stylist. Mahogany saw that i had been waiting a bit to get the final touches done to my hair and stepped in to take the pins out, oil and do my edges. I will definitely return to the salon to get my hair done but I will not go back to Ari.

Great service, professional and kind!

Now that I have been going to this salon almost a year it was the best decision, it's convenient and friendly, they make you feel like you are a part of the family and it's everything my toddler needs to get her tendered head done. If you have a kid and contemplating get their hair done, go there and see Shanelle she is the best and has the best patients with kids hands down and you won't be disappointed.

This was my first time and I felt like I had been coming here for years! I felt so comfortable and just well taken care of everything explained and done extra special!! And my Stylist NITA did an Amazing job I’m back in the game YAY took some years off! The Team Work is off the charts Mahogany and the rest of the team you guys ROCK!!!!

Mahogany did my granddaughters first silk press. She was kind and patient. My Suga’s hair came out phenomenal!

Professional and great setbo

I was in search of a salon earlier this year. I decided to try Salon Hairmania due to reviews and close to my home. My stylist is Mahogany. She is awesome. I enjoy the professional environment and expertise in hair care. I highly recommend this salon for professional hair care in a pleasant environment.

Sadly a bad experience. I found them online, called ahead regarding natural hair braid down. I ultimately felt I would’ve had to teach every part of my service to get it done to licensed standard. Of course I don’t want to offend so I can’t do that, instead “trust” their process.
The issues:
1. My wash was not to standard. I did a scratch test & under my nails showed a lot of buildup still. A scalp should be clean after a wash. I told the girl not to be shy to scrub my scalp…I was only saying it once; I don’t think she is licensed.
2. The braid down was horrendous, questionable, laughable. She “finished” and one braid was sticking out on one side, another braid on the other. I asked why didn’t she connect all the braids as we agreed - that’s how you protect the hair. She said “I tried but..” at that point I’m like you never tell a client you “tried but” there’s no way she’s licensed and should be doing hair. The braiding she did was loose also fuzzy & not clean. She gets flustered and turns me to tell the owner. The moment I ask the owners name (Mahogany btw) the owner became defensive even though I smiled relaxed just hoping for understanding & a solution. The “expert braider” is sent over to help. She says she can sew or crochet my loose natural braids into the other natural braids. I was confused as I’d NEVER heard that so asked clarifying questions which seemed to frustrate them. Totally over complicating a simple braid down lol. LSS she undos my entire braid down I noticed…mind you I had somewhere to be so without asking we reached hour 3 of a simple wash/natural braid on jaw length hair!!! Tired of the back n forth, misunderstanding, & pride/embarrassment they were all unnecessarily conveying I let her continue with the odd silence filling the air. She crochets my own hair and end pieces are sticking out its fuzzy I said I wasn’t happy.
3. I requested a trim. The blowout for the trim was not stretched straight and the owner proceeded to clip ends in that puffy state. The brushing of my hair felt rough throughout the trimming process. I’ve never had someone trim hair in that state.
4. The defensiveness, lack of listening to care therefore lack of comprehension, and pride was so not what I hoped when this is the exact persona ppl place on all black women/bwob that gives us a bad rep. I felt uncomfortable by the back n forth explaining and answering then the wild questions after “Do you want oil? Do you want oil sheen?” Would you seriously not oil a clients scalp as part of service how is that not standard? I had already noted my hair feeling dry. then before I even got out the chair the first girl had my payment on screen $58 asking how I’m paying when the expert braider turns my chair around. Terrible service handling. They can’t handle constructive experiences which means they’re no good for business.
I cannot recommend.

Shantel is da bomb! I enjoyed heir professionalism and the light atmosphere in their shop. I will be back!

You will ALWAYS have a great experience and come out looking FABULOUS!! Shanelle is my stylist, but all the ladies are great!!