Basement Systems USA

Jan 2024

5 stars for the staff that was sent to my home. They were courteous. They cleaned up all of the mess. They did a really good job and answered all my questions. the office staff is another story. The Office staff Get one star from me,. The woman Tina that . I worked with in the office was unprofessi, Rude and unapologetic For the ordering of the supplies needed for my job snafu..

Nov 2023

ZAK was an Absolutely Tremendous Forman, extremely Hard Working with his Excellent Team !He was Extremely Knowledgeable and Excellent at Explaining to me what was going on for me to understand the entire system he was installing!On top of that Zak worked Diligently helping me to be Safe as a Handicapped Customer. Helped me up and down 13 steep steps, removing drop clothes from them each time so I would not trip in order to see the Great Progress they were making on my Beautiful Egress Window and Sump Pumps!

Nov 2023

They had a good team of workers, respectful, informative and productive. Very professional and they did what they said they would do. We had an issue come up from the original builders of the home and the team came up with a reasonable solution. All work passed county inspection and I even heard the inspector give them a compliment. Good work, I will use them again in the future if needed.Service: General repairs & maintenance