About Benjamin Franklin Plumbing of Columbia
Benjamin Franklin Plumbing of Columbia is a trusted plumbing company known for its commitment to customer satisfaction and reliable service. The team of licensed and qualified plumbers handles a wide range of plumbing needs, from routine maintenance and repairs to installations and major remodels. All technicians are background-checked and drug-screened, ensuring peace of mind for customers. Their work vehicles are fully stocked, allowing them to resolve about 90% of plumbing problems on the first visit. Customers consistently praise the team for their professionalism, speed, and clear communication. Technicians like Chris, Cody, Israel, and Jerry are highly regarded for their expertise, thorough explanations, and considerate approach. They take the time to show customers what is wrong, offer different options, and explain repairs with transparency. The team is attentive to customer needs, working efficiently and keeping work areas clean. Whether fixing toilets, replacing valves, inspecting pipes with cameras, or repairing tankless water heaters, Benjamin Franklin Plumbing provides quality service that keeps homes and families safe. Their professionalism, honesty, and dedication to customer care make them a top choice for plumbing needs in the Columbia area.
Chris and Cody were amazing. I trust these guys. They spent time to show me what is wrong and what needs to be done. They gave me different options on what I could do. He also told me things that I did not need work which was much different than other plumbers in the past who would just tell me to take care of many things that seemed ok to me. They changed my toilet and replaced some valves. They worked fast and were super considerate to my family. Highly recommend Benjamin Franklin because of Chris and Cody.
We have been working with Chris and more recently Cody for all our plumbing needs and they have been nothing but exceptional. From communication to service I have always appreciated all their hard work. Having people like them on the Benjamin Franklin team has made our family lifetime customers. Thank you to both Christopher and Cody for keeping myself and my family safe when it comes to our plumbing needs.
George
Our sewage pipe had some sort of blockage. Mr. Israel Romero arrived promptly and was able to diagnose and resolve the issue. His van, uniform and communication skills made me aware that I was dealing with a professional company. He explained the process and kept me informed throughout the work. At my request, he was able to inspect the pipe with a camera to ensure there was no damage. I really appreciate his professionalism and the information that he provided. After the work was done, he cleaned the work area. I am VERY Pleased and so is my wife!