Smith and Company HVAC did an excellent job diagnosing and repairing our HVAC unit. We had another company install the unit less than a year ago but the unit stopped cooling. After that company wouldn't come investigate and repair the unit, we contacted a second company who came to our home 5 or 6 times but after a series of “fixes”, the unit still wasn't working correctly. They recommended some expensive ductwork repair and we decided to get a second opinion.
Aaron came out to evaluate/diagnose our problems. After some testing and research he was able to figure it out on the spot! It was an error during install that no one else caught. After the repair, he wrote up what was done in complete detail so we'd have a record and so we could discuss a refund with the other company!
This company saved us sooo much money and headaches! Without their expertise, we would have wasted money on an unnecessary repair and still had a broken unit. With young children in our home, outside temperatures over 90 degrees, and inside temperatures over 80 degrees, we were so frustrated with the situation, then so relieved to have found a knowledgeable, reliable, and caring company! Highly recommend!
About Smith & Company HVAC
Smith & Company HVAC is a great company to work with, consistently delivering pleasant, polite, and professional service. Their experienced and licensed contractors are super fast and very efficient. They do an exceptional job without the worry of being over charged. The owner, Mike Smith, is known to take on large insurance companies on a customer's behalf. They have a reputation for providing excellent customer service and reasonable prices. They offer maintenance plans to ensure peace of mind and cover any unexpected issues, making them a reliable choice for both commercial and residential HVAC needs. Smith and Company HVAC did an excellent job diagnosing and repairing their HVAC unit. Aaron came out to evaluate, diagnose, and figure it out on the spot, saving them sooo much money and headaches. The company saved them money on an unnecessary repair and still had a broken unit. With young children and high temperatures, they were relieved to have found a knowledgeable, reliable, and caring company. Smith & Co exceeded expectations when three other companies could not fix their mini split unit. They were able to fix it within a couple visits and kept them informed every step of the way. They are knowledgeable, professional, and courteous.
Reviews
Thank You Thank You Thank you Again!
This company was incredibly responsive. The thing I appreciated the most is the honesty. They could have taken me to the cleaners because I don’t know anything when it comes to HVAC. They diagnosed the problem and found the solution. My unit has been working great thanks to this great company.
Photos
Hours
Monday 8AM - 5PM
Tuesday 8AM - 5PM
Wednesday 8AM - 5PM
Thursday 8AM - 5PM
Friday 8AM - 5PM
Saturday Closed
Sunday Closed
Good to know
- online estimates
- on-site services not available
- accepts credit cards
- offers military discount
Location
1211 Saint Stephens Church Road, Crownsville, MD 21032
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