JCPenney is a large retailer offering a variety of apparel, home furnishings, and other products. Their stores carry kids', men's, and women's clothing, as well as footwear, jewelry, and accessories. Online shoppers can take advantage of free shipping and curbside pickup. The store also features a beauty concept with skincare, makeup, and beauty deals from various brands. Locally, JCPenney stores offer a range of national brands and private labels.
Reviews suggest that JCPenney stores may have limited selection, especially in certain sizes. Prices can be higher in-store compared to online deals. Some customers have noted that styles may be a year or two behind the latest trends. However, employees are often friendly and helpful, going above and beyond to assist customers. Those who have visited JCPenney stores have found some nice items on markdown, including jewelry. Overall, JCPenney seems to offer a decent shopping experience, with some room for improvement in terms of selection and pricing.
I come here every couple of weeks and get business clipper cuts. I want to maintain the professional look and the stylists here deliver. Also, I know that they do natural hair here because my daughter moved here from Thrive Hair Bar in DC. That place is basically top of the line. Now she's here and this place is top of the line because she's top of the line.
I messed up on the survey because I forgot to include lovely Ms. Deb for her outstanding service. She’s always so kind and helpful and goes way back with my mom in previous working days. It’s always a pleasure coming in there seeing her and everyone be patient but hands up for her because she is amazing for sure!
return process is random: I purchased some items and received great customer service during checkout. However, I had to return two of the items and that was a different story. After standing in the main line for a considerable amt of time, a lady comes out of the beauty area and calls for the next person only to tell me to go return one of the items at the jewelry counter. I go to said counter and there was nobody there. I had to get back in line and wait, again. 🤣 This makes very little sense when I paid for the cheap jewelry at a regular register...
23415 Three Notch Rd Ste 2016, California, MD 20619
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