The technician came to my house immediately after I called to fix the issues I had with my cooling system. He was polite, fast, and knew his stuff. And most important to me, they were honest. I Highly recommend Gary Frank HVAC.
January 2026
We own two properties, one we live in. We had new HVAC systems installed in both homes. Jesse was very thorough in his assessment of what we needed and gave us bids for each home with different levels of pricing options. We also got bids from two other companies and Gary Frank was within their range. Jesse spent a lot of time answering our questions, reviewing options, and explaining technology even before we committed to using their company. I felt very knowledgeable after my discussions with him, in addition to doing my own research. Jesse also was on site for the installation, overseeing all the work, which we appreciated. Most companies have a separate person who... read full review
December 2025
What set Gary Frank HVAC apart right away was their customer service. Because it made sense to replace my entire HVAC system, their representative, Nick, sat down with me, walked through the proposal in detail, and patiently answered all of my questions. That level of clarity and follow-through continued throughout the project. After the full HVAC system replacement, the improvement has been significant, with more even heating and cooling between floors, excellent humidity control, and easy control of the system via an app. They were also the only company I spoke with that knew how to process the complex Pepco rebates and tax credits available for high efficiency systems... read full review
The technician came to my house immediately after I called to fix the issues I had with my cooling system. He was polite, fast, and knew his stuff. And most important to me, they were honest. I Highly recommend Gary Frank HVAC.
We own two properties, one we live in. We had new HVAC systems installed in both homes. Jesse was very thorough in his assessment of what we needed and gave us bids for each home with different levels of pricing options. We also got bids from two other companies and Gary Frank was within their range. Jesse spent a lot of time answering our questions, reviewing options, and explaining technology even before we committed to using their company. I felt very knowledgeable after my discussions with him, in addition to doing my own research. Jesse also was on site for the installation, overseeing all the work, which we appreciated. Most companies have a separate person who... read full review
What set Gary Frank HVAC apart right away was their customer service. Because it made sense to replace my entire HVAC system, their representative, Nick, sat down with me, walked through the proposal in detail, and patiently answered all of my questions. That level of clarity and follow-through continued throughout the project. After the full HVAC system replacement, the improvement has been significant, with more even heating and cooling between floors, excellent humidity control, and easy control of the system via an app. They were also the only company I spoke with that knew how to process the complex Pepco rebates and tax credits available for high efficiency systems... read full review