Reviews for Gary P. Frank, Inc.
Write a reviewFrom Gary P. Frank, Inc.
Hours
Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours
Tips
accepts credit cards
Ratings
Google: 4.7/5
BBB: A+
Nextdoor: 38 ❤️
Gary P. Frank, Inc.
8918 Ridge Pl, Bethesda
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My heater stopped working about a week ago when outdoor temperatures plunged into the teens overnight. I called Gary P. Frank first thing in the morning, and they sent 2 technicians (Nick and Gerardo) to my home immediately. They arrived by 8.30am. Nick fully explained to me the issue with our heating unit, and proceeded complete the part replacement and repair within 30 minutes. I appreciate their responsiveness, work quality, efficiency and willingness to explain everything to me in detail. Gary P. Frank has my highest possible recommendation.
We were panicking when our furnace wasn't working on the coldest day of the year. I cannot begin to express how grateful I am for Max, who braved dark night snow flurries, to come to our rescue so my kids wouldn't freeze. We're new to the area, but we are thrilled to have found our new go-to for all things heating/air! Again - THANK YOU!!!
Nick listened attentively to everything we said and explained everything he did, even showing me the readings on his ammeter to show what he thinks may have happened. I realized I should have gone with him from the get-go. Where other companies were content to put a bandaid on the problem (which caused other systems to fail and cost more $$), Nick diagnosed the root of the problem and fixed it. Would definitely recommend!