Fed up. Making appointments is never easy. Must remain on hold for 30 minutes in order to reach a live person or opt to get a call back. I don’t have time to wait around for a call back & play phone tag. The staff is unprofessional and borderline rude. The appointments are extremely rushed. When trying to explain an issue, be prepared for canned responses. I once went in for hair loss issues and was told to take zinc. No further follow up or suggestion. That’s it.
This is only one of several times where the appointment was rushed and not addressed properly. If the level of care was outstanding or in any way extraordinary, I could understand why staff is overwhelmed… read full review
Dr. Lingren's service is fine, but I won't be going back to this practice. I have seen her annually for scans for possible skin cancer. She is prompt and yet gives me time to ask questions. The horrible part of this office is the staff. They are not just unwelcoming, but rude. They act like they are hungover and would rather be convalescing in bed than assisting patients. Since Dr. Lingren was booked till next year, I saw Dr. Oneill the other day for scaley patches of red on the corners of my mouth. He had no manners, he was curt and not pleasant. However, he did a diagnosis and prescribed some ointment to treat my skin.
The doctor looked at my skin for less than 5 minutes and didn't offer any explanation or reasoning as to why my skin was appearing with the issues that it was appearing. She asked me basic questions like if I had any allergies and her conclusion was it is nothing. I still have the issues on my skin weeks later. She also said she would prescribe me some medication but there was no follow up for this. There was no follow up after my appointment. Her attitude seemed lazy and careless. I would never come back to her and would not recommend.
6410 Rockledge Drive Ste. 402, Bethesda, MD 20817
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