Animal Hospitals near Arnold

“Last week, I had to make the difficult decision to lay my beloved cat Pudge to rest on her 17th birthday. I could not have asked for a more compassionate experience from Bay Hills Animal Hospital. It is obvious how much Dr. Kaiser cherishes the animals in her care. Her generous and boundless empathy was evident as she gently helped my soul pet transition. Her technician Tyler was equally as kind and empathetic. They both made a heartbreaking situation just a bit more tolerable, and I will be forever grateful!“

“Changing long term veterinary is difficult until you align when services declined to the date they were puchased. Bay Ridge is the last Annapolis vet practice which services are NOT directly tied to a paycheck, bonus incentives, and employee retention. Vet practices have been gobbled up by hedge funds which has evolved pet rescue into being rebranded as owning a luxury item. After encountering poor service for my boy Hammer, I did a deep dive into vet ownership to find the root of the problem. My heart sank from what I learned. I was prepared that my two dogs were going to be my last rescues. Then I remembered Dr Rudd from decades ago that left Annapolis. She is the most knowledgeable, ethical, and effective listener I ever had the pleasure of meeting. I looked for her and studied the corporate make up of Bay Ridge and was pleased she had returned to Annapolis. My boy Hammer suffered for months as he was processed through corporate veterinary practices that up sale over listening. If your wait time is less than 15 minutes, your Vet maybe answering to the corporate metrics of average ticket price, clients processing time, weighing legal liability over compassion, which are all tied to employee reviews/pay/retention. Bay Ridge's excellent service demostrates they still have a voice in their practice. Hammer is glad that Dr. Rudd is back at Bay Ridge she is still the same highly skilled diagnostician, ethical, compassionate, and effective listener that I met decades ago.“

“There hours are flexible, they helped a great deal with my cat who was sick for years and I will always appreciate their dedication, treatment plans, and use of medications and suggested dietary changes to help diagnose and manage pain.“

“We have been taking our dogs here for about 12 years and never had a bad experience. On Martin Luther King day our 14 1/2 year old lab experienced some sort of neurological episode and we knew it was probably time to say goodbye. I called the office knowing it would be a busy day with people off from work. They offered to have us come in right before their lunch time. After spending some time petting and loving on Brownie, the vet agreed that it was probably our sweet Brownie’s time. The entire staff were so considerate and allowed us to spend as much time as we wanted saying goodbye(even though we know it was eating into their lunch time) They made us the sweetest paw and nose prints as well. Brownie also had exceptional care 5 years ago after an emergency surgery. At that time the vet called us every day from surgery to her follow up appointment to check on her. They have also provided amazing care for our other two dogs. I can’t imagine them not always offering the best care possible.“

“Been taking our dog here for years now. Pricing is reasonable and staff are capable of handling my very anxious and reactive dog.
I have no complaints.“

“Edit: I had to send one of my cats to the big cat tree in the sky today and the staff were truly so helpful, compassionate, and informative. Everyone there is truly so kind and I am so grateful that my baby spent her last moments surrounded by love.

I truly have to thank this clinic and their staff from the bottom of my heart. They squeezed me in for an emergency visit day of despite being fully booked. I came in with my cat a sleep deprived crying wired mess and left feeling so much better. The prices were very affordable for a student like me and everyone was so kind. I don't care that it's a 30+ minute drive away, this is my new clinic. If I had the money to pay them full price I would because they're good people.“

“No one will help the stray cat I found all the other hospitals asked for money first this hospital took in my cat immediately and help me apply for financing and their prices were 50 less then all the hospitals i called . Very compassionate dr and staff. Highly recommend them.“

“Came in today for a dental exam for my pug! I found the staff to be very pleasant and friendly. Dr. Cox is very compassionate and I was extremely happy with today’s visit! My pug has found his forever doctor :)“

“In 40 years of owning pets, I have never found a vet more caring, competent and professional than Dr. Lisa Jones. My 3 Italian Greyhounds love going to see her for both emergency and routine care. I sincerely recommend Dr. Jones to anyone searching for outstanding veterinary care.“

“Kind caring vets, I followed Dr Alexander when he started his own practice and have never looked back.“

“Today, we unfortunately had to put our 12-year-old boxer down. It’s an incredibly tough time, and I can’t express enough how grateful I am that this was our veterinary office.

My appointment today was at 3 p.m., and I assume from our earlier phone call they knew how emotional this would be for us. They had us come through a different entrance so that when I carried Roxi in, we were able to go straight back to a private comfort room. From the very beginning, the vet tech, doctor, and front desk staff made sure nothing came as a surprise. They walked us through everything step by step and were extremely patient, never rushing us for a moment.

One thing I appreciated more than I can say was that they handled all of the paperwork ahead of time. When everything was done, we were able to walk directly outside to our car instead of sitting in a waiting room. To be honest, we weren’t in any state to talk to anyone, and that level of thoughtfulness meant the world to us. They also made sure we knew—repeatedly—that we were in no rush and could stay with Roxi as long as we needed. No one should ever feel rushed when saying goodbye to a loved one, and they made sure we never did. I greatly appreciated the Doctor doing an exam prior, it’s comforting hearing from a professional that I was making the right decision.

We chose cremation for Roxi, and they already had that process thoughtfully set up for us as well—something I hadn’t even thought about in advance. Every detail was handled with compassion and care.

These are amazing people doing a job that families dread, and I’m so thankful we trusted them to give our Roxi peace. I plan to call tomorrow to personally thank them again for everything they did for us This memory will stick with us forever, and I’m truly grateful this’s where we went.“