2244-48 Bay Ridge Ave, Annapolis
Thu 8AM - 7PM
4.7
★★★★★
101 reviews
“Changing long term veterinary is difficult until you align when services declined to the date they were puchased. Bay Ridge is the last Annapolis vet practice which services are NOT directly tied to a paycheck, bonus incentives, and employee retention. Vet practices have been gobbled up by hedge funds which has evolved pet rescue into being rebranded as owning a luxury item. After encountering poor service for my boy Hammer, I did a deep dive into vet ownership to find the root of the problem. My heart sank from what I learned. I was prepared that my two dogs were going to be my last rescues. Then I remembered Dr Rudd from decades ago that left Annapolis. She is the most knowledgeable, ethical, and effective listener I ever had the pleasure of meeting. I looked for her and studied the corporate make up of Bay Ridge and was pleased she had returned to Annapolis. My boy Hammer suffered for months as he was processed through corporate veterinary practices that up sale over listening. If your wait time is less than 15 minutes, your Vet maybe answering to the corporate metrics of average ticket price, clients processing time, weighing legal liability over compassion, which are all tied to employee reviews/pay/retention. Bay Ridge's excellent service demostrates they still have a voice in their practice. Hammer is glad that Dr. Rudd is back at Bay Ridge she is still the same highly skilled diagnostician, ethical, compassionate, and effective listener that I met decades ago.”
