About PetSmart
PetSmart is a well-known pet supply and services retailer, offering a wide range of products for various animals such as dogs, cats, birds, fish, amphibians, reptiles, and small animals. They have a clearance section and allow for online shopping with in-store pickup. However, some customers have noted wait times in certain sections and a limited selection for small animals and reptiles. The store's staff has received positive reviews, with associates being described as knowledgeable, helpful, and patient. One associate, Becky, was specifically praised for her assistance with a customer's boarded dragon and her product recommendations. The grooming salon has also received positive feedback, with a staff member named Alex noted for her patience and care with a new puppy. Overall, PetSmart offers a variety of products and services for pets, with staff that are knowledgeable and dedicated to the well-being of the animals. There may be wait times and limited selection in certain areas, but the store is generally clean and well-stocked.
We had our dog in for a groom and he turned out great. The staff are definitely dog people at this location and really took care of our pup. Really appreciated the great customer service here.
Very impressed! Called this morning to add for an appointment in the morning. They were able to book me in for 11am. Oksana was my puppies groomer and she did a full consult before, let me know how he did after & ultimately did a great job. My puppy looks amazing. Thank you Oksana and PetSmart :)
Purchased a canister filter and thought there was a problem with it, turned out to be nothing wrong. Just and adjustment.
When I thought I was needing to exchange it, PetSmart had no issue with helping me out.
Good job PetSmart keep up the good work.