Healthway Walk In Clinic

Feb 2024

50% chance of being talked to in a condescending tone on the phone no matter how nicely you talk to them (depending on which receptionist picks up.) Your reception is the first person your patients meet, so they set the tone for how a person feels when receiving care. Also, some staff at your reception desk don’t know how to put callers on hold. They just put the phone down (on the table, I guess?) and I can hear them talk about other patients’ private health/personal information.Would’ve been zero stars, but it’s hard to find a competent female doctor in my area.

Jun 2023

Called the clinic for my test results which the doctor was supposed to call me about but i called anyways they put me on hold for 30 minutes and then cut the phone call no answer nothing and i called again i told them i was in hold for 30 minutes and u cut the phone and the receptionist said it wasn’t me who picked your phone the first time no sorry nothing.And after waiting a month to get a call back about my results i will still have to wait for the doctor to call me back.

May 2023

Dr. Did NOT care, infact defensive when told that what she gave me simply made me worse. I left sicker then ever with bad news to boot. She pushed me out after being late and not allowing me to discuss most important issue. Very unprofessional but worse then that she is mean!