Apple Polo Park

Nov 2023

Unsatisfied, I took my laptop to Apple 4 times to get it fixed and they never gave me a proper diagnoses and were gonna charge me $500 because they claimed I had "water damage" which I didn't and it would take a week. They were rude and didn't listen to me when I said I didn't have water damage. I took it to TecFix and it took them one day to fix the problem, charged me a quarter of the price and said there was ZERO water damage and that the laptop itself was a lemon and had nothing to do with me.

Dec 2023

A women with a black curly hair working at the pick up station is so rude and racist. when I asked how trad in things work and when should I come back to return the phone she said she doesn’t know what I am talking about. And then she said maybe…15 days? Idk as fast as you can come back….what? Its 14days. And I could feel that she doesn’t want to talk to me the whole time. Like…. You are a grown up adult and whats with that attitude with a customer? When I saw her talking to the other WHITE CUSTOMER she looked so friendly and was smiling the whole time. Awesome experience after spending 2500$ apple. Nice job.

Dec 2023

Worst apple store .They will just make you wait so that they can pretend that their store is full.Told the person at entrance that I want a specific iphone 15 and will not need any career ,but maybe she was on some power trip or something else she still made everyone wait for atleast 30 min so that they can pretend they are busy