Nkd Waxing, Lashes & Makeup
“I had a frustrating experience with the late arrival policy, but I truly appreciated the owner taking the time to personally reach out and address my concerns. She was kind, personable, and attentive, and it was clear she genuinely cares about her clients and their experience.
While the situation was disappointing, her professionalism and willingness to follow up made a positive impression, and that level of customer service is greatly appreciated.”