About Kelly Cremation & Funeral Care
Kelly Cremation & Funeral Care is a family-owned cremation center in Central Massachusetts. They offer low-cost cremation services and strive to make the process easy for families. Many families appreciate their compassionate approach and the private setting available to pay their respects. The staff is caring, respectful, and understanding, walking families through every step of the process. They take the time to explain everything clearly and answer questions patiently. Families have expressed gratitude for the excellent customer service and support during difficult times. The team also provides life celebration services, including assistance with programs for church, prayer cards, and videos. They are dedicated to addressing any questions families may have and offer support throughout the process. The team adheres to the Cremation Code of Ethics and assists with death certificate coordination. Families can also pre-plan cremation services by calling or visiting the facility. Recent reviews highlight the staff’s empathy and willingness to support families during difficult moments. The team went beyond expectations to help families arrange everything in detail, including streaming, water, canopy, and umbrellas during rain, ensuring all rituals were covered. Communication is simple, punctual, and professional. The facility in Worcester is well-maintained and features parking for 50 cars. Families have praised the staff for their kindness, support, and seamless handling of arrangements, making what is often a hard time easier. Despite the sensitive nature of these events, Kelly Cremation & Funeral Care makes the process respectful, compassionate, and straightforward, ensuring families feel cared for every step of the way.
We needed immediate services for a close friend. Rick and Bruce met us ASAP. Best part was their empathy and their honest desire to help align the facility to our friends Hindu rituals (unlike other places in the region).
Their team went beyond expectations (shout out to Sam) to support the family in arranging everything in detail, having a strong foresight to ensure we had everything we needed in advance (streaming, water, canopy and umbrellas as it rained). They guided everyone around, helped cover all of the families rituals and then help post- funeral.
Super easy in communication, punctual, and highly professional.
They have a beautifully maintained facility...read full review
First time dealing with this type of event and the folks at Kelly's made it very easy and efficient. They expressed concern and offered their support and services. It feels wierd to say that I would definitely use this type of business again, but, well, I would - should the need arise.
I chose Kelly because I had simple needs (no funeral, cremation, death certificates), high ratings, and their transparent pricing. I got what I expected for those services. What I did not expect was even though I did not have a lot of needs, everyone at Kelly treated me like I had ordered the most lavish funeral. They were kind, sympathetic, communicative, and never once tried to upsell me but did point me to some earns that were much more our family's style. Obviously they are well connected with all the hospitals, donor services, and their cremation partner because everything went as seamlessly and as quickly as I could have hoped. Death is never easy. Kelly made sure...read full review