Kelly Cremation & Funeral Care is a family-owned cremation center in Central Massachusetts. They offer low-cost cremation services and strive to make the process easy for families. Many families appreciate their compassionate approach and the private setting available to pay their respects. The staff is caring, respectful, and understanding, walking families through every step of the process. They take the time to explain everything clearly and answer questions patiently. Families have expressed gratitude for the excellent customer service and support during difficult times. The team also provides life celebration services, including assistance with programs for church, prayer cards, and videos. They are dedicated to addressing any questions families may have and offer support throughout the process. The team adheres to the Cremation Code of Ethics and assists with death certificate coordination. Families can also pre-plan cremation services by calling or visiting the facility.
Recent reviews highlight the staff’s empathy and willingness to support families during difficult moments. The team went beyond expectations to help families arrange everything in detail, including streaming, water, canopy, and umbrellas during rain, ensuring all rituals were covered. Communication is simple, punctual, and professional. The facility in Worcester is well-maintained and features parking for 50 cars. Families have praised the staff for their kindness, support, and seamless handling of arrangements, making what is often a hard time easier. Despite the sensitive nature of these events, Kelly Cremation & Funeral Care makes the process respectful, compassionate, and straightforward, ensuring families feel cared for every step of the way.
Overall, my experience with Kelly was excellent. The staff was kind, compassionate, and very helpful throughout the entire process. The website was easy to use, and I was able to complete everything online and over the phone, which made things much easier during such a difficult time. The pricing was affordable, and whenever my family had questions, someone was always available to answer them. Thank you for your kindness and support during this difficult time.
Their website was easy to navigate and had a lot of really helpful information. The services provided were exactly as described and affordable. The staff was courteous, empathetic and efficient and responded as promised. I highly recommend their services.
Kelly's made a difficult time very easy to get through. Everything, everything was just perfect. I was so impressed with the staff, and their attention to detail. So many people contacted me afterwards to tell me how beautiful the services were. Well done Rick and Nick!
ps
Although you don't want to think about money, Kelly's is very affordable.
154 Lincoln St, Worcester, MA 01605
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